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Subaru Of Kennesaw

(1,524 reviews)
Visit Subaru Of Kennesaw
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2021 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (678) 831-0201 (678) 831-0201
Used (678) 229-3654 (678) 229-3654
Service (678) 831-0352 (678) 831-0352

Reviews

(1,524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru Of Kennesaw from DealerRater.

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John at Subaru of Kennesaw: 5-Star Long-Distance Car

John at Subaru of Kennesaw: 5-Star Long-Distance Car Buying Experience John provided exceptional service during my long-distance car purchase from Birmingham, AL. Despite never meeting in person, he found exactly the Subaru trim I was looking for after my local dealer and several others couldn't deliver. What stood out was John's attention to detail - he took considerable time walking me through all the vehicle's features over the phone. He also streamlined the financing process beforehand, ensuring all paperwork was completed prior to my arrival in Georgia. This preparation gave me complete confidence that I could drive off the lot the same day. The excellent deal he secured, combined with his personalized service, means I'll definitely consider Subaru of Kennesaw for my next vehicle purchase. John turned what could have been a complicated long-distance transaction into a seamless, satisfying experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Kennesaw. Safe travels!

This is my first Subaru purchase and it was seamless.

This is my first Subaru purchase and it was seamless. I called to ask a question, it was answered by the sales manager & I was referred to John Melchiore. John was knowledgable, easy going & made the buying process a breeze. Financing was also an easy process and no pressure to buy extras that are offered. Overall great experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tamif, we really appreciate your feedback! Safe travels!

I just purchased my third Subaru last week!

I just purchased my third Subaru last week! I’ve been a dedicated Subaru driver for 16 years, and while I had every intention of sticking with the brand, I still took the time to explore other options—just to be sure. After visiting two other dealerships, my third stop was Subaru of Kennesaw. I previously drove an Outback and was curious to see how the latest models compared. John made the entire experience seamless, walking me through all the new features. As luck would have it, the exact model and color I wanted was already en route and would arrive within a week—perfect timing, since I needed to replace my current car before passing it down to my niece for her 16th birthday. Ultimately, my decision came down to two things: First, I absolutely loved my Outback, and if I weren’t gifting it to my niece, I would have happily driven it for another five years. Second, the Subaru community is simply unmatched. The team at Subaru of Kennesaw is always welcoming, knowledgeable, and never pushy, and their service is top-notch. I couldn’t be happier with my decision!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your feedback! Safe travels!

John was very thorough when showing us available cars.

John was very thorough when showing us available cars. He made sure to show us cars only in our price range and we found the perfect one for our family! We couldn’t be happier with our first subaru!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Kennesaw. Safe travels!

Welcoming and friendly space.

Welcoming and friendly space. great selection of cars and staff is wonderful! My salesman, Harrison King, was very helpful in finding a car that was a great fit for me. i am LOVING my new ride, working with you was very pleasant, i didn’t feel pressured or uncomfortable at any point during the deal and i find that very important when it comes to building long-term clientele. So that was very appreciated. I think i have some friends and family looking for a stylish new ride and i know exactly where & WHO(😉) im gong to send them to.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your great feedback! Safe travels!

Thank you Subaru of Kennesaw and John for a great

Thank you Subaru of Kennesaw and John for a great experience. I believe the non pressuring stance was the best part. I was given great information and allowed to ask many questions this is my first Subaru and probably not my last.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Kennesaw. Safe travels!

Bought our very first Subaru and had the pleasure of

Bought our very first Subaru and had the pleasure of working with John Melchiore. The service was outstanding! John was very pleasant and thorough throughout the whole buying process; everything was smooth and easy. I highly recommend this dealership and many thanks to John for taking care of us! If you are in the market for a Subaru, this is the place to go.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Kennesaw. Safe travels!

My experience with Subaru of Kennesaw was flawless.

My experience with Subaru of Kennesaw was flawless. Carlos Dubon was amazing. I am from out of state 1700 miles away. Carlos sent me videos pictures complete descriptions. I flew across the country to pick it up and it was exactly as Carlos had described it. Gerry picked me up at the airport. I felt like I was a true VIP. Couldn’t have asked for a better experience. Thank you, Subaru of Kennesha for hiring and training the best people. Much appreciated. I would buy again from them any day.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your great feedback! Safe travels!

John Melchiore provided outstanding service during the

John Melchiore provided outstanding service during the buying process. He is quite knowledgeable about the features of the vehicle.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Kennesaw. Safe travels!

This is my second purchase from the dealership each time

This is my second purchase from the dealership each time I have visited all personnel have been extremely helpful, kind, and patient with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your great feedback! Safe travels!