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Taylor's Auto Max

(2,965 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 34 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,965 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor's Auto Max from DealerRater.

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Customer service

It started with the salesman who helped us search for what we wanted, he didn't push us not make us feel like we needed to purchase a vehicle. What an excellent salesman he was! The service did not stop there, we had an issue with the ABS and Stabilitrack and there was no hesitation to make us happy customers and to fix the problem at hand. The service crew was amazing and helping us to leave as happy people and happy owners of our new but used truck! Thank you!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Very nice and helpful people! Very good service!

I walked in there and needed a gas pickup truck since the weather is getting cold and bad. They were able to get me a loan and drive the pickup off the lot the same day with not much of a down payment. They were also very nice and we're very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good experience

They were honest and helpful. Made our first time buying a car easy and fun. Ron was helpful and not pushy. We felt we could trust them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Long drive well worth it!

I was looking online for a Jeep Grand Cherokee and found one at the price, with all the features my wife and I wanted. Called and talked with Bob Anderson. He made a video of the jeep showing me all the features that I had asked him to check on. Called him back with more questions which he promptly answered. He made buying sight unseen very easy and instilled confidence in me that I was dealing with an honest salesman as well as good dealership. Gave Taylor's a deposit over the phone (refundable if we did not like the Jeep when we saw it in person) and drove to Great Falls from Spokane the following weekend (360 miles) Jeep was every bit as nice as described and we felt great about our purchase! Also Dave in the finance department was great to work with as well. Bought a extended service warranty which benefits us instead of the ones that seem to favor the dealership or insurance company. Overall great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excel at Excellence

Was treated wonderfully. Great Service. Went way beyond, feels like family. Met all of our needs for what we wanted. Gave price range and succeeded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great family owned, customer service driven company!

From the minute we began looking for a new vehicle to the time we drove it off the lot, Chad and the crew at AutoMax gave us the best and most hassle free car buying experience ever! We would recommend Taylor's to anyone looking for a quality vehicle at a fair price. The hospitality is impeccable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

FANTASTIC SERVICE

This is our second vehicle that we have purchased from Taylor's and yet again they exceed our expectations! The sales rep Cathie Blalock was excellent, she was not pushy nor tried to push us into anything that we did not want. Cathie gave us all the time we needed to drive and inspect our chosen vehicle with out any interruptions. Thank you Cathie and Thank You Taylor's for coming through once again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Amazing Avalanche

Sean helped us find the vehicle we needed at a great price. He guided us through the decision whether to trade in our Honda or not. (we didn't) Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good experience with salesman. Slow to get to financing

Very good salesman Getting in to see finance person was slow Finance person also very good Good quality vehicle Starting to get frustrated with this website

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exellent service

Ron is a greatsalesman he made the buying process a snap.Th service after the sale has been of the highest caliber. Thanks Ron Cooper

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.