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Easterns Automotive Group of Laurel

(4,131 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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Recently purchased a vehicle and told there was only 1

Recently purchased a vehicle and told there was only 1 key fob for the Car. No biggie. A few months later received a call from Renee informing us they had the 2nd key. Totally appreciated her calling us and getting that key to us. Keep up the good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brandon and Renee made my car buying experience a breeze!

Brandon and Renee made my car buying experience a breeze! They took care of me every step of the way, from transferring the car from a different location, to inspection, to test drive, financing, etc. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jess , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

Great customer service, fast efficient and honest!

Great customer service, fast efficient and honest! Got exactly what I was looking for.great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Gilbert , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

Very personable and diligent at his job.

Very personable and diligent at his job. Always prompted to let you know the process of the work being done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had wonderful experience with my sales person Francisco

I had wonderful experience with my sales person Francisco Cabrera and sales manager Leon Grant. They got in a car that I was happy with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They're the best!

They're the best! I definitely recommend anyone to come here. I love how hard they work to get you in a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service and fast experience as well as pricing.

Great service and fast experience as well as pricing.got the exact car I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Audrey, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

Me and my mother came in with low expectations of being

Me and my mother came in with low expectations of being approved for a vehicle. John and Ali were very helpful and kind throughout the entire process. Me and my mother left with a 2020 ioniq and we couldn’t be happier. The customer experience we had from John and the easterns team was exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kevin , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

We arrived at 130 pm and left with a car at 730 pm.

We arrived at 130 pm and left with a car at 730 pm. The process was pretty effortless for the most part and everyone was very helpful, in particularly, John Correa. Very helpful and informative and he especially made us feel very welcomed and confident that we would be leaving with a car today! Thank you Easterns Motors, I will definitely recommend this dealership to anyone who needs help getting a car!! So happy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Yvette, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

Excellent service very helpful highly recommended to

Excellent service very helpful highly recommended to purchase the right vehicle for your choice at eastern motors

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello Garrett, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!