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Easterns Automotive Group of Laurel

(4,131 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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The dealership was extremely helpful with my situation.

The dealership was extremely helpful with my situation. They answered all my questions and showed me all mu options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Customer service was top notch.

Customer service was top notch. Respectful of our time and situation. Would highly recommend to anyone in the market and will be a repeat customer when the need arises

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Everyone here was friendly and helpful.

Everyone here was friendly and helpful. Establishment was clean and welcoming. Staff was knowledgeable and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Daren and the team at this Laurel location was A+.

Daren and the team at this Laurel location was A+. No haggling or pressure just pure patience and excellent customer care. I would highly recommend this location and team to everyone. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

From Daren the salesperson, to Leon the Sales manager, to

From Daren the salesperson, to Leon the Sales manager, to Jackie the F&I manager…10 stars. This was one of the best car buying experiences EVER!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

MR. Francisco C. and MR. Rozell the finance manager were

MR. Francisco C. and MR. Rozell the finance manager were very helpful from the time we first stepped foot in. These gentleman went so hard to put me in a nice affordable car. The next day I was driving off the lot with a new car. It was a pleasure working with them. I will always recommend them. By far the sales team ever! Thank you!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lorenzo was amazing and very helpful he went above and

Lorenzo was amazing and very helpful he went above and beyond! He was very informative and ready to work!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Customer Friendly, Very accommodating, TOP RATE SERVICE!

Customer Friendly, Very accommodating, TOP RATE SERVICE!!!! 10 out of 10 definitely recommend. So happy I chose Eastern!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience thus far!

Great experience thus far! I left with my vehicle today. Finance Managers and Lorenzo were wonderful with my unique personality. As a retired operations Executive, I am big on customer service. The team nailed! Great work team! Your PIP is working!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My salesman was extremely helpful and made sure

My salesman was extremely helpful and made sure everything was in order before I left the lot thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.