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Easterns Automotive Group of Laurel

(4,131 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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5 🌟.

5 🌟. Great customer service, very professional. The staff were all great very welcoming and polite! My salesman Brandon Torrez, I'd recommend him to anyone looking for a new vehicle. Did an awesome job with explaining everything clearly and thoroughly. Very happy with everything overall.

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi James , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

Yehimy is great!

Yehimy is great! We had a great experience with her customer service, she helped us to make the best choice for our family!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our experience at Eastern Automotive was fantastic!

Our experience at Eastern Automotive was fantastic! We came in looking to leave with a vehicle the same day, and our salesman John C. was extremely helpful, and made the entire process as easy as possible. We ended up being able to leave with exactly the vehicle we wanted.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

He helped us with everything we asked for.

He helped us with everything we asked for. And helped us make a decision. Very great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly nice people they walk with you very well

Very friendly nice people they walk with you very well explain to you very well

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

Consumer response

Friendly and nice people

Customer service was great.

Customer service was great. Enjoyed my time at the dealership would recommend to family and friends

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

Excelente Persona Francisco nos ayudó mucho para poder

Excelente Persona Francisco nos ayudó mucho para poder obtener nuestro vehículo muy buena atención Gracias Francisco bendiciones

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

Well composed dealer, very considerate, understanding,

Well composed dealer, very considerate, understanding, patient, trust worthy and most especially determined to achieve his goal for customers to get their desired car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

Brandon and Leon was very professional and got me in and

Brandon and Leon was very professional and got me in and out with a brand new car . Those guys are really really awesome 🤩

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Taylorgang, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

Brandon Torrez and Renee Bates worked above and beyond to

Brandon Torrez and Renee Bates worked above and beyond to get me a vehicle. I highly recommend Eastern Autos of Laruel for your next vehicle !!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Wayne , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!