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Easterns Automotive Group of Laurel

(4,181 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 11:00am to 5:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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Helpful

Jason, Francis and Tony gave me a great deal!. Tony made sure I got the best deal and gave great advice. I recommend them to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience with our awesome staff. Thanks for choosing Easterns!

Great experience went in with no hope left out blessed!

Check them out they make things happen for you I would’ve never expected! Went inside worried and I left out the dealership excited as can be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Being excited is a great thing! We're glad that we can provide great service to our customers. Come back anytime!

Long drive, well worth it

I contacted Shawn a day before making the 4 hour trip to see a very specific car I had been searching for. I arrived and he had the car waiting for me, exactly as advertised. The price was right, and Shawn made the process painless. I’d gladly work with Shawn and Eastern in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We cannot express how much we appreciate you for going out of your way to visit and purchase your new car from us. Shawn said that you were a pleasure to work with! AWESOME!

Really good dealership

Competitive pricing, personable staff, clear process, but the prices are firm. Really consider their price of the vehicle you want before you go in. If you know they have what you want, the process will be very simple.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Simple and easy is just how the car buying experience should be! Please recommend us to any of your family and friends in the market to purchase a vehicle.

Wonderful experience

Jared Davis was wonderful! Very good at his job!!! Jirard Curry was wonderful aswell! Carlos Santos also Wonderful!!! I wish you could get this kind of costumer service everwhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, We specialize in providing our customers with nothing but the best customer service. It is so amazing that as a customer you recognize the hard work that we continue to put in.

Recommend

Very nice virtuous fast knowledgeable everything about to sale was very fast and efficient. Would recommend dealership in the future. Love the car Will be back in the future Thanks for everything.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

No problem! Thanks for making our job easy. We will always be here to assist any way that we can.

Great Experience

Everyone their was so kind and helpful! The person who help me was Dozie Nwachuku, he was just wonderful and help me find the perfect car. I would definitely recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience with Dozie. Come again!

Ms Honda 2015

My experience with Easterns was good. My salesman was humorous and thoughtful. I never attended to leave today with a car. I am happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congrats! Dreams come true here at Easterns. Please come back again!

We just came looking lol

The dealer was very professional and persuasive , we just came to look a cars but they convinced into buying, i would come again here for my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Car shopping is always fun! It's even better when you come home with a new vehicle. Congrats to you! Enjoy!

Best Car Buying Experience Ever

He made it happen for me! Exactly what I wanted! No GAMES! I went there after my car was totaled and got the car I dreamed about!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for these big words! It is pretty amazing to know that you consider this your best car buying experience. We do not take your words for granted. Thank you for choosing Easterns!