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Easterns Automotive Group of Laurel

(4,180 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 11:00am to 5:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,180 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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Second vehicle purchased!

This is the second vehicle we have purchased from Easterns in Laurel and we had excellent experiences both times! Highly recommend to everyone I know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your loyalty is very important to us! Thank you for being a returning customer.

Car Buying

Let me just say Jason was amazing. Was clear and patient and explained everything no matter how silly the question I had for him was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Well this certainly is great to hear! Thanks for reaching out to let us know how your visit went with Jason.

Sales

Absolutely amazing!! First time car buyer and wasn’t working with a lot of $$$ not to mention going through a rough car situation and that being said Jason made sure to get me in a car today and explained everything from top to bottom. He didn’t rush and was extremely paitient through the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your very first purchase! This is awesome! We are so happy that Jason was able to assist you with your car buying experience. We wish you all the best. Come again!

My first buy at Easterns Automotive Group Laurel

My car buying experience with Jared Davis at Easterns Motors in Laurel, Maryland was very efficient. Jared helped my dad and I find specific vehicles in our price and mile range and delivered speedy service. He recommended a Kia due to the outstanding, incompatible warranty life and was able to bring us a 2015 Kia Forte the same day. I love my new Kia and am very confident I will keep it for a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow! The Kia Forte is a great choice. You guys picked a solid vehicle. Please don't hesitate to stop by or give us a call if you have any questions in the future!

Bad day new car

Won't bore you with my day but will say that I got excellent customer service today Tony Squirewell! He was empathetic to my situation and got me into a car that I love!! I definetly recommend him to my friends and family. The manager that assisted him named Tony was outstanding! Thanks again guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Excellent! Congrats on your new car! Tony will be thrilled to hear from you. You rock, Adrian!

Excellent Service

Dozie was top notch to deal with. He made the entire process really smooth and its the fastest I’ve even been in and out of a car dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Quick and easy is just how a car buying experience should be. We'll gladly let Dozie know just how much you enjoyed your visit.

Excellent service

My sales rep. was knowledgeable and cordial. He expedited the process left with the car in 4 hours. I bought the car on a Sunday and received excellent service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love hearing from our customers. Thanks for your wonderful review!

Great service st Easterns

Received great service at Easterns of Laurel. Francis was very thorough and great to work with in getting me into a marvelous vehicle. Ask for Francis when you visit Easterns in Laurel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear our very own Francis made your visit wonderful! Looking forward to seeing you again soon!

Thanks

Very professional and courteous service was provided by the entire staff. We are very happy with our vehicle and look forward to doing business again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great news! We sure do look forward to assisting you again in the future. You know where to find us!

Excellent customer service

Jared Davis an excellent sales associate, he was very helpful in aiding my mom to purchase her new Nissan Pathfinder. As soon as we approached the dealership we were met immediately

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Go mom! The Nissan Pathfinder is an awesome SUV to have. We are glad to have you all in the Easterns family!