Reviews
Personable and easy to work with.
Personable and easy to work with. Didn’t hesitate to explain anything to a first time buyer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brandon was very helpful with helping me with the
Brandon was very helpful with helping me with the purchase of my car today. He answered all of my questions today & worked really hard to get the deal I desired. Thanks Brandon! You’re the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First we were told a truck was going to be delivered to
First we were told a truck was going to be delivered to Laurel to look at to purchase. Manger said truck was on the way. After waiting a few minutes we were told the truck was never coming it had been sold. Next the manager pulled up other trucks. After picking out one we were told they would bring around to look at. After waiting awhile manager (I believe his name was Kevin) said the truck was in Baltimore and would be there soon. We asked manager to call if the truck ever showed up. We got a call within an hour and we went back to dealership. My son decided to purchase the truck. The salesperson Bryanna was great. She did her best to keep the process moving. If it wasn’t for her we probably would have said forget it. One thing I did not like was forcing a 1500 warranty because of the age of the truck. My aunt had to do that at another dealership for a brand new car. I have to laugh. Buying a vehicle here is not fun. Gets even better. Received a text 2 days after purchasing a truck were we still interested in the original truck. (That was supposedly sold??) Do they play games to get people in there? Good luck if you decide to shop there!
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Francisco was awesome from the time i parked my car at
Francisco was awesome from the time i parked my car at the dealership till purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our sales person, Brandon Torrez, was very helpful and
Our sales person, Brandon Torrez, was very helpful and informative about the process. He continuously explained each step to ensure they were working hard. Brandon was also training a new sales person and was able to do that while still providing excellent customer service. Brandon caught as much as he could to help Us get the vehicle we wanted without being pushy just to get the sale. I would recommend Brandon to any customer coming in.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
My very first experience with Easterns was great.
My very first experience with Easterns was great. Brynna, my sales person was fantastic. She made the entire process very smooth. Extremely friendly and very professional. All around a positive experience. The finance person was amazing as well. Great group of people
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was purchased with Brandon Torrez and I was so happy
I was purchased with Brandon Torrez and I was so happy with the service so professional, the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Maria, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
Brandon Torrez was in overall a great car dealer did his
Brandon Torrez was in overall a great car dealer did his best to work with me and meet my standards
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Bis, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
Brandon is a very knowledgeable and professional account
Brandon is a very knowledgeable and professional account executive, he had the time and patience to help me buy a vehicle for my sibling according to my budged, I would recommend parents this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Walter , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!
Brandon was patient and professional.
Brandon was patient and professional. We appreciate his expertise in helping us find the perfect car. Go see Brandon!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi patricia , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!