Reviews
I have only done business with 2 other dealerships before...
I have only done business with 2 other dealerships before and Kia has out done the others by a long shot! They made this car buying experience very simple. Our salesman was awesome! Would definitely recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! I am glad that we were able to provide you with great customer service. That's always our top priority and its always great to hear that our. Please let us know if there is anything we can do for you. Thank you for your business and for taking the time to rate us on dealerrater.com. Melanie Colombo Internet Manager
I was very impressed on how Mrs Bessie went over and...
I was very impressed on how Mrs Bessie went over and beyond to get me in a car Thanks I would recommend Kia auto sport to all my friends and family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bessie does a very good job for us. I am sure she will be happy to hear your kind words. If there is anything we can do for you, feel free to give us a call. Thank you for your business and for taking the time to rate us on dealerrater.com. Melanie Colombo Internet Manager
our sales person was Bentley he worked with us and found...
our sales person was Bentley he worked with us and found us the perfect car for our budget then he turned us over to Paul who completed all of our paperwork we we're in and out quickly and on our way home driving our new car. thanks so much we couldn't be happier with the service and kindness we received at this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's nice to hear that Bentley and Paul were able to help you out. I am sure that you can expect the same level of customer service from out maintenance department. If there is anything we can do for you, please give us a call. Thank you for your business and for taking the time to rate us on dealerrater.com. Melanie Colombo Internet Manager
My wife and I were greeted by Andre Wedner in the parking...
My wife and I were greeted by Andre Wedner in the parking lot he was friendly and very knowledgable about all of the KIA products. He never tried to pressure us or push us in making a final decision. The finance department was just as helpful and pleasant to deal with. They worked out a deal that we were happy with. I would like to thank Andre and your staffs for helping me get through a good car buying experience. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! Andre has been a big asset to our team and it is nice to hear that he was able to help you out. If there is anything we can do for you, feel free to give us a call. Thank you for your business and for taking the time to rate us on dealerrater.com. Melanie Colombo Internet Manager
So far, the dealing and buying experience has been great....
So far, the dealing and buying experience has been great. Bentley was very patient, kind, and strived to get me a good deal. He was recommended to me as the sales person to talk with/to and I never felt like he misled me regarding any information. I will send clients to him when I hear they are looking for a new car. Paul, in finance, is someone I know in another field,(motorcycles), and I was surprised to see him in the finance portion of the business. He was very good and knowledgeable in the financial aspects of contracts and explained every thing in a clear and easy manner. I hope my experience with Kia Auto Sports of Cols.will remain a really good experience. I read the "Service" reviews and was disappointed in what I read. I lost my Jeep Compass in a collision. I bought the Jeep from Carl Gregory with the life-time warranty on the transmission and the engine and all parts related. I let them do ALL the service on my Jeep and they were ALWAYS EXCELLENT. I thought about buying another Compass, but I bought the Kia Optima. It seems to be a great car and all the reviews (including Consumer Reports) give it a great rating in all the categories. I hope the Kia Service is commensurate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review. Bentley and Paul are a great asset to our team and I am sure that you will find the same great customer service from our maintenance department. If there is anything we can do for you, please feel free to give us a call. Thank you for your business and for taking the time to rate us on dealerrater.com. Melanie Colombo Internet Manager
Bessie Williams was excellent in helping me get my new...
Bessie Williams was excellent in helping me get my new Kia Soul. I had some initial concerns about being able to drive it comfortably because I'm very short and petite, but she was very understanding and let me test drive the car for an entire weekend so I could even try it with my pedal extenders. She was very helpful and patient while I mulled over my options, and I feel good knowing she's still available if I have any questions after buying the car. She went above and beyond my expectations. Paul McGowan in the finance department was also very friendly and helpful with explaining the details in the paperwork. Overall, it was a good buying experience and I'm very happy in my new Kia Soul.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear! Bessie is great and I am sure she will always be available to help you. If there is anything we can do for you, please feel free to give us a call. Thank you for your business and for taking the time to rate us on dealerrater.com. Melanie Colombo Internet Manager
I was greeted by Clarence Fedrick and he was friendly and...
I was greeted by Clarence Fedrick and he was friendly and very knowledgable. He never tried to pressure me or push me in making a final decision. The finance department was just as helpful and pleasant. They worked out a deal that I was happy with. I would like to thank Clarence and your staffs for helping me get through a car buying experience. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
I am glad we were able to meet your expectations. I will be sure to let Clarence know your kind words; I am sure he'll be happy! If there is anything we can do for you, please feel free to let me know! Thank you for your business and for taking the time to rate us on dealerrater.com. Melanie Colombo Internet Manager
The dealership in all was a great overall experience ....
The dealership in all was a great overall experience . everyone was nice and very welcoming . I would definitely recommend this dealer to many people in Columbus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear! The highest compliment we can ever receive is for our customers recommending us to their family and friends, and I am glad that we were able to achieve that. If there is anything we can do for you, please let us know. Thank you for your business and for taking the time to rate us on dealerrater.com. Melanie Colombo Internet Manager
We felt like family from the moment we stepped in the...
We felt like family from the moment we stepped in the door. Everyone was very nice and worked with us to make sure we were happy before we left. Great job to my new friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That is exactly what we mean when we say "Welcome to the Kia Family!" I am glad that we were able to make you feel at home. If there is anything we can do for you, feel free to let me know. Thank you for your business and for taking the time to rate us! Melanie Colombo Internet Manager
We had a very pleasant experience. We went only to look...
We had a very pleasant experience. We went only to look at some options to upgrade from the Kia forte that I have had for two years. By the end of the day we walked out proud owners of not one but two 2014 Kia sorentos. So very we are very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear! I am glad that we were able to help you decide on those new Sorento's! If there is anything we can do for you, please feel free to let me know. Thank you for your continued business and for taking the time to rate us on dealerrater.com! Melanie Colombo Internet Manager