First National Fleet & Lease

4.5
(419 reviews)
Visit First National Fleet & Lease
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–7:00pm
(206) 494-4647 (206) 494-4647

Reviews

4.5
(419 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of First National Fleet & Lease from DealerRater.

Want to share your experience with this dealership?

Write a review
1.0

SOLD ME A STOLEN VEHICLE AND WENT INTO HIDING

This dealership sold me a stolen vehicle. After a horrendous buying experience. Being treated poorly, told to leave and never come back for refusing to hand over a down payment for a car I was leaving on the lot, fighting to be provided a working key for the car I was buying wasn’t enough for these slimy salesman. After law enforcement impounded my vehicle for it being stolen - this dealership went into hiding and refused to communicate with the bank or myself and hid behind each other. Salesman misrepresenting themselves as managers and managers simply ignoring me. DO NOT BUY FROM THIS LOT. THEY ARE CROOKS!

Dealer response

Ap, we do not sell stolen vehicles, if we did we wouldn't be in business for over 15 years. The vehicle you purchased was previously repossessed and the previous owner reported it stolen. We had it cleared via DOL and NICB, however, law enforcement never removed the VIN off their stolen vehicle list which caused them to impound it after you were pulled over. We do not have any control over what law enforcement does and the processes they have in place. Everything was explained to you and we did everything to help you through the situation to get your vehicle out of impound. However, we do ignore being insulted and sworn at. We will never respond to being disrespected and verbally abused. Thank you Ahmed Zeghmi GSM

4.2

Beside misplaced keys and taking money out of bank to...

Beside misplaced keys and taking money out of bank to early witch cost over draft fee Ok I guess I might refer your business ok

5.0

I had a really good experience. The salesman were super...

I had a really good experience. The salesman were super nice. I would recommend and shop there again. Amazing used car options! I love my Chevy!

1.4

I bought a car from these folks and turned out it had a...

I bought a car from these folks and turned out it had a bunch of issues. I also noticed when I got it home the following day that the inside was dirty. I’m not in financial position to miss work work, I need a realizable car. I will not buy from this place again.

Dealer response

RunOr, I am not sure what happened but we stand behind our customers and our cars. Please call me at 2065251800 so we can get this fixed for you. I look forward to hearing from you. Thanks Ahmed Zeghmi GSM

5.0

My visit with first national fleet and lease was a really...

My visit with first national fleet and lease was a really good experience I had a great person help me and get me a car that fits me and my family.

Dealer response

Jessica, congrats on your purchase and thank you for your great feedback! Please don't hesitate to call us at 2065251800 if there is anything we can help you with moving forward! Thanks Ahmed Zeghmi GSM

4.8

Thomas was very helpful, patient and kind. He spent the...

Thomas was very helpful, patient and kind. He spent the whole day with me and even drove me to the bank. He tried to find the best loan.

Dealer response

Patsoon, congrats on your new vehicle and thank you so much for taking the time to share your great experience with us! Please don't hesitate to call us at 2065251800 if there is anything we can help you with moving forward! Thanks Ahmed Zeghmi GSM

4.8

Dealt with James this past weekend, customer service was...

Dealt with James this past weekend, customer service was great. He laid out every very honestly and direct, he and the leasing agent on site worked with me to get me into a nice, reliable car. Would definitely recommend to others

Dealer response

Deanaaron, congrats on your new vehicle! We're glad the process was direct and smooth for you. Please don't hesitate to call us at 2065251800 if there anything we can help you with moving forward! Thanks Ahmed Zeghmi GSM

5.0

Carlos worked very hard to get me into a vehicle that...

Carlos worked very hard to get me into a vehicle that would suit my needs and that I could afford. He was friendly, patient, and made me feel at ease. The manager I worked with was also friendly and gave me some advice on paying down the loan quicker. Thanks to everyone!

Dealer response

Koolmom7, we really appreciate your business, and thank you for taking the time to share your great feedback! Please don't hesitate to call us at 2065251800 if there anything we can help you with moving forward! Thanks Ahmed Zeghmi GSM

5.0

This was a great experience buying a used car. Everyone...

This was a great experience buying a used car. Everyone we came in contact with was very professional but best part was working with Terrill Hall !

Dealer response

Belinda, thank you so much for the great feedback and we really appreciate your business! Please don't hesitate to reach out at 2065251800 if there is anything we can help you with in the future! Thanks Ahmed Zeghmi GSM

5.0

This is officially where I got my first car and I can say...

This is officially where I got my first car and I can say I’m definitely 100% satisfied. I greatly appreciate how convenient and supportive they were with helping me get what I wanted.

Dealer response

Royal, we really appreciate the kind words and thank you for your business! Please don't hesitate to reach out at 2065251800 if there is anything we can help you with in the future! Thanks Ahmed Zeghmi GSM