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First National Fleet & Lease

(609 reviews)
Visit First National Fleet & Lease
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–7:00pm
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(877) 241-0579 (877) 241-0579

Reviews

(609 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First National Fleet & Lease from DealerRater.

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Terrill was awesome to work with.

Terrill was awesome to work with. Let him know how I was trying to handle the finance with my bank and he made it happen! Also I live 2 hours away from Seattle and was able to leave same day with the vehicle saving me another trip back down. Huge thanks to him and everyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Well where do I start the dealership is in the bad part

Well where do I start the dealership is in the bad part of Seattle. The car salesman are your classic salesmen. They explain very little and charge you for things you don’t need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Randy, we can't control what this part of Seattle has become unfortunately so that is not reflective of our staff or our business. You seemed really happy and satisfied and appreciative that we were able to help you qualify for a vehicle due to your circumstances, I am not sure what changed, please reach out to us at 2065251800 and let us know how we can make this right. I look forward to hearing from you. Thanks, Ahmed Zeghmi GSM

Consumer response

It sure how you think I was happy and satisfied you never met me.

James and the team helped me get into a lovely new car.

James and the team helped me get into a lovely new car. Efficient and easy! You won’t fail coming here for your auto purchase. Grateful for them!🎊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Here at First National Fleet & Lease, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Terril was amazing .

Terril was amazing .. I told him what my budget was and worked on finding me a good fit. The car I was interested in was unfortunately at the Tacoma location and he arranged to have it brought up next day so I can test it. This was my 1st vehicle I bought on my own and the experience was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

Nice work

Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at First National Fleet & Lease are glad to have you as a customer. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

The dealership is very reasonable with pricing and they

The dealership is very reasonable with pricing and they have pretty decent cars but whenever I bought my car, I asked for the inspection report on the vehicle and everything was fine until I drove my car on the freeway to go back home. The radiator exploded. I am a first time car buyer, and this experience has been really stressful but overall I think first national is a decent dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Theodorea, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Best by far they helped me get in a car that I love, then

Best by far they helped me get in a car that I love, then helped my buddy get a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Andrew, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

James and his colleagues were very kind and friendly to

James and his colleagues were very kind and friendly to us. This is our second time shopping with FN and James worked with us through the whole process of getting us a new car. Sad we didn’t get to trade our old van but we got a fare deal with our new car. We highly recommend First National. We drove home with our dream car and would definitely go back again if ever needed a car. Thanks James and your team🙏🙏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear James and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Tamara, please let us know. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Everyone there was friendly and extremely helpful.

Everyone there was friendly and extremely helpful. Carlos went above and beyond for me he made rigid experience seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Zak, for choosing First National Fleet & Lease. Your feedback and rating mean a lot to us. We're glad Carlos was able to help, and we hope to see you again! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Friendly customer service,very quick responses.

Friendly customer service,very quick responses. Has professionals who are willing to work with the clients.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing First National Fleet & Lease! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Fast, confident, knowledgeable and helpful service.

Fast, confident, knowledgeable and helpful service. I was walking in with no hope for success, but I was wrong. The service there is unbelievable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com