First National Fleet & Lease

4.5
(422 reviews)
Visit First National Fleet & Lease
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–7:00pm
(206) 494-4647 (206) 494-4647

Reviews

4.5
(422 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of First National Fleet & Lease from DealerRater.

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3.8

I really really wanted to give this dealership 5 stars,...

I really really wanted to give this dealership 5 stars, they get 2 on their customer service alone. Super nice and helpful, but I bought a 2012 Volkswagen tiguan se and the next day there was a huge leak causing transmission oil to pour out heavily, however they did make it right and sent a tow and had it repaired 2 days after. However a day after I picked it up from having that repaired the check engine light came on and now it has a turbo leak and the part alone costs 1500 to replace. It doesn't seem like the used vehicles are checked out very well before selling. I really wish I could have given them a better review.

Dealer response

Krburnham, I am sorry to hear you had a less than excellent experience with us. I am glad the personal interactions were pleasant but it looks like we fell through on part of your buying process. Please reach out to me at 2065251800 when you get a chance and we can try to rectify this situation for you. I look forward to hearing from you. Thanks! Ahmed Zeghmi GSM

5.0

The team was great to work with. They provided prompt...

The team was great to work with. They provided prompt and courteous service. I recommend this dealership if you are in the market for a gently used car.

Dealer response

Ms.pbrathwaite, we really appreciate your business and thank you for the support! Please don't hesitate to reach out directly at 2065251800 if there is anything more we can do for you! Thanks! Ahmed Zeghmi GSM

5.0

I was very pleased with the customer service. I purchased...

I was very pleased with the customer service. I purchased a 2018 Infiniti qx60. Great family car. Low miles. Fair purchase price and low interest rates. 👌

Dealer response

Robfaw08, congratulations on your new Infiniti and thank you so much for the support! Please don't hesitate to reach out directly at 2065251800 if there is anything more we can do for you! Thanks Ahmed Zeghmi GSM

5.0

Sales and financial departments worked very hard to find...

Sales and financial departments worked very hard to find a loan and car to fit my requirements and needs. Elliot was my salesman. And he rocks!

Dealer response

Mindybayer77, thank you for your support and we appreciate you taking the time to share your great feedback! Please don't hesitate to reach out directly at 2065251800 if there is anything more we can do for you! Thanks Ahmed Zeghmi GSM

5.0

Everything went great Elliot was a Rockstar making sure...

Everything went great Elliot was a Rockstar making sure my deal went through without a hiccup I was definitely be telling all my friends and anyone I know looking for a car or truck

Dealer response

h3thatsme, thank you so much for the great feedback! Congrats on your new car and thanks for the support! Please don't hesitate to reach out directly at 2065251800 if there is anything more we can do for you! Thanks Ahmed Zeghmi GSM

2.8

My experience was just okay. When I walked in, the dealer...

My experience was just okay. When I walked in, the dealer didn’t introduce himself. Just asked if I had an appointment or I was just a walk-in. Overall it wasn’t bad just ok.

Dealer response

Nene, thank you for sharing your feedback! Please don't hesitate to reach out directly at 2065251800 if there is anything more we can do for you! Thanks Ahmed Zeghmi GSM

5.0

Great deals on vehicles with low payments and low...

Great deals on vehicles with low payments and low interest rates, 100% would definitely recommend this dealership to a family member or a close friend.

Dealer response

Tawajnmitchell, thank you for taking the time to share your great feedback! We look forward to seeing you again the future! Please don't hesitate to reach out directly at 2065251800 if there is anything more we can do for you! Thanks Ahmed Zeghmi GSM

5.0

Kishan was such a big help. He definitely deserves a good...

Kishan was such a big help. He definitely deserves a good raise. He was super motivated to get me into the car I wanted and stopped at nothing to get me a good deal. Will be returning to get the wife a new car when the times.

Dealer response

Joel, thank you for taking the time to share your great feedback! We look forward to seeing you again the future! Please don't hesitate to reach out directly at 2065251800 if there is anything more we can do for you! Thanks Ahmed Zeghmi GSM

1.0

This dealership sold me a stolen vehicle. After a...

This dealership sold me a stolen vehicle. After a horrendous buying experience. Being treated poorly, told to leave and never come back for refusing to hand over a down payment for a car I was leaving on the lot, fighting to be provided a working key for the car I was buying wasn’t enough for these slimy salesman. After law enforcement impounded my vehicle for it being stolen - this dealership went into hiding and refused to communicate with the bank or myself and hid behind each other. Salesman misrepresenting themselves as managers and managers simply ignoring me. DO NOT BUY FROM THIS LOT. THEY ARE CROOKS!

Dealer response

Uberimportant123, we do not sell stolen vehicles, if we did we wouldn't be in business for over 15 years. The vehicle you purchased was previously repossessed and the previous owner reported it stolen. We had it cleared via DOL and NICB, however, law enforcement never removed the VIN off their stolen vehicle list which caused them to impound it after you were pulled over. We do not have any control over what law enforcement does and the processes they have in place. Everything was explained to you and we did everything to help you through the situation to get your vehicle out of impound. However, we do ignore being insulted and sworn at. We will never respond to being disrespected and verbally abused. Thank you Ahmed Zeghmi GSM

5.0

Super happy with my purchase it took a while but they...

Super happy with my purchase it took a while but they made it worth while I got the perfect car for me with everything thing I asked for and in prime condition

Dealer response

Jatapuro, congrats on your purchase and thank you for the great feedback! Please don't hesitate to reach out directly at 2065251800 if there is anything more we can do for you! Thanks Ahmed Zeghmi GSM