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First National Fleet & Lease

(611 reviews)
Visit First National Fleet & Lease
Sales hours: 11:00am to 7:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–7:00pm
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(877) 241-0579 (877) 241-0579

Reviews

(611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First National Fleet & Lease from DealerRater.

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It was pleasant, the atmosphere was pretty relaxed.

It was pleasant, the atmosphere was pretty relaxed. Not much was going on till I saw a rush and was amused seeing the others work and people getting a car in 3rd person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Numbers weren't inflated with fees, every call I made was

Numbers weren't inflated with fees, every call I made was answered. Every question I had was answered, everything was handled swiftly aswell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to First National Fleet & Lease. It's great to hear that Katim and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Dealership was clean.

Dealership was clean. Quick to get in and out. Car I had contacted dealer about was ready to go in the front.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Kyle. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing First National Fleet & Lease! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Unorganized and somewhat unprofessional Not very

Unorganized and somewhat unprofessional Not very welcoming and not knowledgeable of the vehicles being sold.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

We came in with no appointment and were taken care of in

We came in with no appointment and were taken care of in a very timely manner. Katim was attentive and helpful made us feel at ease

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Benjamin, Thank you for choosing First National Fleet & Lease. Your feedback and rating mean a lot to us. We're glad Katim was able to help, and we hope to see you again! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Hard working crew dedicated to helping you out.

Hard working crew dedicated to helping you out. Thomas Mulliner went out of his way to get me into a nice car. Above and beyond is really the best way to describe my experience at First National.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Sales staff let me test a few cars and didn't seem to be

Sales staff let me test a few cars and didn't seem to be pressured and it was a great experience as it was there when I purchased in the past

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Beau, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

I love my car and it was an easy process but I was

I love my car and it was an easy process but I was promised a detail and full tank of gas. Had 2 gallons of gas and no detail clean. Also no floor mats no windshield fluid and 18% oil life. With no owners manual as well. The process was simple and easy but the little things matter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

All went well they got me a good interest rate and fixed

All went well they got me a good interest rate and fixed the back up camera for me! I didn't ask them to they just did it!!! The car was clean and ready to go!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

I am disappointed that I wasn’t told the car was in an

I am disappointed that I wasn’t told the car was in an accident. I didn’t do the test drive on the freeway, so I didn’t hear how loud the air noise would sound. The driver door doesn’t fit properly. It is tight on the bottom and loose on the top, by my ear, so I have to listen to very loud wind and road noise. I’m going to have to pay someone to fix it, if it is possible to fix it. 😡

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com