Reviews
Very practical, efficient and kind.
Very practical, efficient and kind. Amazing, superb, fantastic, precise, professional, beautiful Pontiac. Accessible, patient friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Quick, easy going and professional.
Quick, easy going and professional. Staff was also very informative. Thank you so much First National.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Respectful and professional staff.
Respectful and professional staff. Great negotiation and easy approvals. Fast and easy buying process. Clean cars mechanically and structurally.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Very good customer service.
Very good customer service. Put our concerns at ease about out of state title. Very respectful and delivered what he said he was going to do. Marwan did a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Absolutely had a freat experience and did not feel as
Absolutely had a freat experience and did not feel as though I was being misled or scammed like most dealers make you feel.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Great experience buying our first used car in WA with
Great experience buying our first used car in WA with Jensen. He was flexible, honest, stuck to the lowest price they'd advertised & never tried to go above it. Was helpful and clear about the buying process. Was patient even though it took several days for us to decide, and when my mechanic found something their inspection didn't catch he arranged personally to have it fixed on their dime before we bought. Highly recommend Jensen & First National in Seattle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing First National Fleet & Lease! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Terrill did an excellent job with us.
Terrill did an excellent job with us. He wasn't pushy and helped us get the car I always wanted. He even helped us with our insurance company to get the car on our policy. We would recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy Terrill provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Both the sales person and manager were dishonest.
Both the sales person and manager were dishonest. They didn't return calls. They added "bank fees" in the thousands to the base price. When I went in to have my paperwork corrected and the loan redine, they blatantly lied to my face. They asked ME, THE CUSTOMER, to prove the advertised sale price because "they couldn't find it." Within ten minutes of leaving, they miraculously found the price and asked me to come back in to redo the deal. I will never recommend them or get a car from them again. I reported them to to the Better Business Bureau.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Sarah: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
This dealership let me return a $16,000 Mitsubishi that I
This dealership let me return a $16,000 Mitsubishi that I bought from them and instead I got a $12,800 Audi and they refunded me the difference, the Audi needed a new battery, new spark plugs, all new fuel injectors within the first week and the dealership denied to pay the around $3,200 that it cost to replace the injectors
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Fast and surely i really appreciated the service the
Fast and surely i really appreciated the service the whole time i was there, no issues no concerns everything was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stanley, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com