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Serra of Jackson

(594 reviews)
Visit Serra of Jackson
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
New (731) 868-4855 (731) 868-4855
Used (888) 482-1516 (888) 482-1516
Service (877) 548-8594 (877) 548-8594

Reviews

(594 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra of Jackson from DealerRater.

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Fast friendly service, salesman Cody is awesome , he has

Fast friendly service, salesman Cody is awesome , he has sold me my last 4 vehicles. Will be back for my next one.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We truly appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac and are thrilled to hear that Cody has consistently provided you with awesome service. We look forward to helping you with your next vehicle purchase! Safe travels until then! Sincerely, Your Friends at Serra Jackson

Everyone was friendly and nice.

Everyone was friendly and nice. They answered all the questions I had. It was a great experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Serra Chevrolet Buick GMC Cadillac. Our team strives to be friendly and helpful, and we appreciate you taking the time to share your feedback. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

Dustin was great!

Dustin was great!!!!! Thank you Steve for recommending him. I will purchase for this dealership again

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your wonderful review, Maurice! We're thrilled to hear that Dustin provided you with great service. We appreciate your recommendation of Steve as well. At Serra Chevrolet Buick GMC Cadillac, we look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

I’ve been coming to this dealership for several years and

I’ve been coming to this dealership for several years and I’ve always been treated well and my vehicle taken care of.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac over the years. It's fantastic to hear that you have consistently received great service and that your vehicle has been well taken care of. We look forward to seeing you again for your next visit! Sincerely, Your Friends at Serra Jackson

Great service from the staff and no issues with any

Great service from the staff and no issues with any service that I received Thanks to the service department.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave your feedback! We appreciate your kind words about the service you received at Serra Chevrolet Buick GMC Cadillac. Our team strives to provide excellent service, and we're glad to hear you had a positive experience. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

Easy appointment for my KIA.

Easy appointment for my KIA. Jimmy was very friendly and very helpful. A pleasant experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience at Serra Chevrolet Buick GMC Cadillac and that Jimmy was able to assist you in such a friendly and helpful manner. We strive to make every appointment easy and enjoyable. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

Great costumer service provided great service offered

Great costumer service provided great service offered great deals on vehicle would recommend and will return in near future

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We greatly appreciate your kind words about the customer service and the great deals you found at Serra Chevrolet Buick GMC Cadillac. We're thrilled to hear that you would recommend us and plan to return in the near future. We look forward to welcoming you back soon! Sincerely, Your Friends at Serra Jackson

Couldn’t have asked for a better experience, would not

Couldn’t have asked for a better experience, would not have changed a thing! Great job!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us at Serra Chevrolet Buick GMC Cadillac. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

They have always been polite and extremely conscious work

They have always been polite and extremely conscious work ethics. I’ve always been treated with the utmost respect!.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We appreciate you taking the time to share your positive experience with Serra Chevrolet Buick GMC Cadillac. It’s wonderful to hear that you have felt respected and valued. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

The service was fast, friendly and comfortable.

The service was fast, friendly and comfortable. It was my first experience at this dealership, I highly recommend using this dealership for all your automotive needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that your first experience at Serra Chevrolet Buick GMC Cadillac was fast, friendly, and comfortable. We appreciate your recommendation and look forward to assisting you with all your automotive needs in the future! Sincerely, Your Friends at Serra Jackson