Reviews
Good price and excellent timing.
Good price and excellent timing. Good facility and the information provided by the repair / service department was accurate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson
the was quick and very professional.
the was quick and very professional. they was knowledgeable and very respectful. i plan on returning
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson
My issue was a simple fix.
My issue was a simple fix. I was a little embarrased on my end but the mechanic waas very sympathetic and kind. He offered me a lower price and also was effeccient in fixing other issues on my vehicle. Overrall very happy with my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you on your next visit. Sincerely, Your Friends at Serra Jackson
I am not a fan of having a dealership playing games and
I am not a fan of having a dealership playing games and the continuous back and forth with low offers. My experience with Serra of Jackson was not like that at all. I started the deal on line and within a short period of time I received the deal that I agreed to online and when I got to the dealership I met with the salesman and was out of there in less than two hours
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing about customers that have a terrific experience at Serra Chevrolet Buick GMC Cadillac. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Your Friends at Serra Jackson
I am not fond of large dealerships, but my experience
I am not fond of large dealerships, but my experience with Serra was very pleasant. They were respectful of my time and patient while we were choosing our vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson
Everyone at the dealership addressed our needs and
Everyone at the dealership addressed our needs and concerns. The staff was knowledgeable and friendly and made the whole service process easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson
The service was good.
The service was good. Got out less than an hour. My car has a recall, service department will order part and call me when it gets in
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Jeanette, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson
This is the absolutely greatest dealership I’ve visited.
This is the absolutely greatest dealership I’ve visited. Everyone is so friendly and welcoming. I’m s excited to visit a dealership with so many great people.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson
Came in on time , service department got right on it.
Came in on time , service department got right on it. WAS FINISHED IN LESS THAN A HOUR 👍🏿
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson
Alyssa got me right in, called me every step of the way
Alyssa got me right in, called me every step of the way to update me. She’s a blessing because I was sure stressed out when I broke down.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know that Alyssa provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Your Friends at Serra Jackson