Reviews
My sales guy Jose made buying my MINI so simple.
My sales guy Jose made buying my MINI so simple...and, considerably fast. Truly professional, personable, and transparent - no issues with my trade. Great service from start to finish. When I saw it, I knew it was the one, and these guys made it happen. I couldn't be happier! 😄
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Jose & Adrianne made the process fairly easy and
Jose & Adrianne made the process fairly easy and painless. I was able to avoid sitting in the dealership for hours by doing most of the shopping and paperwork online. I went to the dealership with transparency knowing my exact down payment, my exact payment and the exact car I was purchasing. This makes life easier - especially when you have a spouse who has zero patience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Adrian Rivera made my buying experience such a delight.
Adrian Rivera made my buying experience such a delight. I appreciate everyone at Mini of Las Vegas! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear you had such a positive experience with us, Karolyn! If you ever need help, just give us a call. Happy motoring!
Your team at Mini LV is awesome.
Your team at Mini LV is awesome. Chris Uhles made my trip all the way from Salinas worth every mile driven! Thank Chris for making the purchase of my 2024 Countryman a remarkable,stress free experience. I would buy my next vehicle through your dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You may display my comments
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Chris Uhles was fantastic, super knowledgeable, kept me
Chris Uhles was fantastic, super knowledgeable, kept me informed every step in the process. Hassle free excellent buying experience....
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Las Vegas! Drive safe, and we'll see you on the road.
Service department is always first rate.
Service department is always first rate. They provide immediate response to my concerns and keep me informed at all stages. The turnaround time is punctial and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about MINI of Las Vegas! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent Customer Service
I worked with two wonderful people in the Mini of Las Vegas service department. I was scheduled to meet with Dawn however she was not available when I went in prior to my scheduled appointment so we were greeted by Shawn who was extremely helpful with our needs in determining what number level of window tinting to select. He actually even showed us his vehicle to see what it looked like inside and get an actual perspective of what it would be like should we select that shade. That was extremely helpful and we were very appreciative for the extra customer service provided. When I dropped off my XT6 at my scheduled appointment i met Dawn and she immediately was very helpful from the beginning and her excellent customer service continued throughout process. She keep me updated every step of the work. We also bonded on both experiencing having trucks stolen! When we picked up my XT6 the customer continued and I truly appreciated that. Even the young man who was the courtesy driver who drove me home was very nice with excellent manners. I am familiar with the importance of excellent customer customer service, I have llworked in advertising sales and know how important customer service is! Always under promise and over deliver was my motto! The customer service team at Mini of Las Vegas are great people! Thank You!!
- Customer service 5.0
- Buying process 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nancy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Dawn was awesome!
Dawn was awesome! She's very friendly and polite. No issues during the visit. It went smooth!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jeremy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Chris Uhles was outstanding!
Chris Uhles was outstanding! Awesome customer service and expertise. Came in to look at cars and drove off in a 2023 Copper S.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Brian, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Dawn is the best Service Advisor.
Dawn is the best Service Advisor. Dawn is the reason I keep going back to the Mini dealer in Las Vegas. Yes it's expensive, but unless you find a reliable mechanic truly knowledgeable with Mini Coopers it is worth it in the long run. Mini of Las Vegas isn't perfect, but when an error occurred, Dawn jumped all over it and made everything right.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Dawn here at MINI of Las Vegas! We always strive to provide personable and excellent customer service. Thank you again for the review!