Reviews
Dealership contacted me re oil change special.
Dealership contacted me re oil change special. Didnt need that service, but had other required work needed to be done. Was told same discount would be applied to any work i had done— no discount was applied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at MINI of Las Vegas. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-1009. We hope to hear from you.
AC Service on vehicle
Dawn always provides the best service. Kept me in the loop throughout the process and explained all options.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Roberta, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Always taken care of!
Always have a great experience at MY Mini or Las Vegas dealership. The mini family has always and continue to provide excellent customer service and keep our minis running great ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Baron! If you ever need help, just give us a call. Happy motoring!
Exceptional
The staff at Las Vegas Mini are all very courteous & professional. Extra kudos to Erick, who goes above & beyond to ensure that my service experience is exceptional every time!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sheryl, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Very helpful, it didnt feel like they teied to upsell
Very helpful, it didnt feel like they teied to upsell anything and they recommended cheaper options from other places.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Veliz, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of MINI of Las Vegas and we hope to be of service again in the future.
Mini Las Vegas
Very friendly and helpful. They very actively looked for the exact vehicle we wanted to purchase. They guided us on every step of the vehicle purchasing process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
overated and overpriced for service.
overated and overpriced for service. Love my mini, but I will not be taking it back to this dealer for any future service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Carol, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-1009 to discuss what we can do to help.
Mini goes above and beyond to make sure that everything
Mini goes above and beyond to make sure that everything is taken care of. They worked with my warranty company and got everything taken care of with a breeze. Dawn and Erick are super nice and helpful. They take the time to explain everything. When working with Dawn to get a few things fixed, she provided updates daily on the process. Definitely will be getting a future mini here, not only because of loving the cars so much but because of the service and people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent customer service, clean facilities, and
Excellent customer service, clean facilities, and friendly staff here at Mini of Las Vegas. Great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sandy, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
My service advisor Dawn is always taking the best care of
My service advisor Dawn is always taking the best care of me and my MINI! Everyone there is always so nice and courteous and I trust that they are honest and truthful about their recommendations. Thank you Dawn and MINI!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of MINI of Las Vegas and we hope to be of service again in the future.