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VA Quality Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (141 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Speedy mouths and service

Had a little hard time understanding one of the salesman because of how fast he was speaking, and im not to fond of a fast talking sales person. but when i got him to to slow down we started talking buisness.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear Nathan, thank you so much for your time and patience, we are very happy that you were pleased with our high quality service, and hope to see you in the near future. Have a blessed day!

keeping it simple

bought a honda civic from these guys and they made the financing look like cake, it was quick and easy so no complaints tbh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Ricer, we are glad you are happy with your purchase and we cant wait to see you again. isn't our financing great!

TRUE TO THEIR WORD

I bought a car a a few weeks back from here and it was having problems with the motor mount and as soon i said i called and told the mthe problem they went ahead took the car to their repair shop and i was able to pick it up the next day, they promised to get it fixed and that was exactly what they did. Thank guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Cruz We are very sorry for your rocky start with us, but we are definitely glad that we could make things right with you and hope to be hearing from you soon!

Better service than the other junk dealers

This is hands down one of the best used car dealership i have been able to find so far, the rest of them have either ignored me over the phone and kept trying to come in or if i show up they push me to cars i dont even want, this one is very very different they take time, sit you down and put you through a short and fast process to get me the car i want. all in all im very happy with my 05 lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Christopher, for the kind words. Our customers are very important to us, and we treat them the way we would like to be treated. It was a pleasure working with you!

Warranty had me at hello

Since i walked in i hated the feeling of being in a dealership, i hate buying cars cause of the headaches i get, thankfully these guys where patient with me and slowly took me through the process, the whole time i thought i was gonna buy something used and then it was gonna break down, until they showed me the 90 day warranty and their customer discounts. that pretty much took all my worries away and helped me get into my VW Rabbit. LOVE IT!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Jennifer, for confirming that we're doing our jobs! Our customers are very important to us. That's why we do our best to take care of them and treat them the way we want to be treated.

VERY HELPFUL PEOPLE!!

Bought a car from here for my son and thankfully with the help of a salesman i was able to get the help i needed to switch my son from a race car (what he wanted) to a safe ford escape, and he loves his new used car. would definitely recommend to anyone who is in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Troubled Mother, Thank you so much! We are glad we were able to help you find your new vehicle. We hope your son enjoys his vehicle for many years to come. Thank you again. You have a blessed day!

Overall good dealership

They got me in the car i needed, helped me fill out the paperwork and got me on the road quick, good place to go if you dont want to be hassled or pushed towards a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You Mike Dakota for your review, we appreciate our customers and try our best to make them as comfortable as possible with us, hope your enjoying your new car!

Great service, great staff

I loved how they treated me and they have an awesome staff and great cars to select from

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review. We're very fortunate to have a great staff, and it's nice to know that we're doing a good job of taking care of our customers.

Tight Spot Need A Car Fast

We actually worked with the owner of the company and he really whole-heartedly understood the dilemma we were in. He really went out of his way to help find a car we could afford which was awesome and less stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Stressed Dancer for the wonderful review. We're so happy that you had a great experience that lowered your stress levels. Welcome to the family!

A must stop when your looking for a vehicle

Great service, they get you behind the wheel quickly with no problems. Before buying a vehicle stop by and see these people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Hummer Fan! We're so pleased that you had a great experience here. It means that we're doing our jobs well. It was such a pleasure working with you!