Reviews

4.2 out of 5 4.2
131 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 11, 2017

    WE DID NOT BUY A CAR FROM VA MOTORS BUT WE USE THE SERVICE FACILITY FOR OUR MERCEDES AND ITS DEFIANTLY A QUALITY WORK AND WAY WAY CHEAPER THEN ANY IMPORT... SERVICE CENTER IN LOUISVILLE.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 1, 2017

    I WENT IN NOT KNOWING WHAT I WANTED ...MY SALESMAN GREG WAS AMAZING... HE GOT ME IN THE CAR I WAS LOOKING FOR AND PROCESS WAS SIMPLE...I WILL SEND EVERY... ON TO THIS LOT SIMPLY TO DEAL WITH GREG

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 1, 2017

    After purchasing my used car a mechanical issue arrived. Don and his team NEVER left me hanging nor treated me as they did not care, or give me the attitude... since the car was off the lot it was now my problem. In fact, they did the opposite!! Don the owner made sure the car was fixed and safe for me to drive while never leaving me without a ride to work. VA Quality Motors has definitely shown "quality" in their overall work and my car buying experience. I will without a doubt have my car repairs or maintenance upkeep completed through VA Quality Motors, recommend any family member or friend, as well as purchase my next car from them. VA truly eased many of my fears with my used car purchase and has proved to be a car lot that STILL CARES about their customers!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2017

    The sales associate at the dixie hwy location was great very helpful and informable. He always smiled and made sure my needs were met. I really appreciated... he help and advice...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2017

    A+++CUSTOMER SERVICED...WOW THAT ALL THAT ALL NEEDS TO BE SAY...EXCELLENT DEALERSHIP

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 15, 2017

    The. Word QUALITY speaks for its self went there today customer service was great,and the selection of vehicles there where super I purchased a 2009,3... series BMW 325i low miles drove as if it was a new car purchase when it came down to do buy the salesman and finance manager got me in and out w30 minutes flat this place is highly recommended thanks VA Quality motors

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    February 13, 2017

    Although I didn't purchase my car yet they have been very attentive to my requests

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 11, 2017

    After 2 weeks of getting turned away from lots and being met with salesmen that were not willing to negotiate with us, we resolved to look at "one last... place." This place was the VA Quality Motors on Dixie Hwy. I can't remember the salesmans name, but he was an older gentleman that talked to us about sports, being a fellow U of L alumnus, and his days as a police officer. He was so personable and listened to our needs in a car. He didn't try to pressure us into going over our limit or showing us cars that we didn't ask about. We paid cash for a 99 Jeep Grand Cherokee. I immediately got it checked out at a mechanic and was told that my car was in excellent condition-good brakes, fresh oil change, fluids topped off, new battery, not to mention that the interior was spotless and shiny. I would recommend this place to anyone looking for a car!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Aleshia T, it was a pleasure having you do business with our company and hope to see you again soon!

  • 1.0 out of 5
    January 10, 2017

    They have a 2001 Lexus with over 220 thousand miles advertised for 495 down wac. After I inquired about it,they text me for a week to come and check it... out.So I went there to purchase. They wanted 1000 down. Went to another reputable dealer and got a nicer,newer vehicle for the 500 down. Will not recommend this place ever...

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    December 30, 2016

    They have a car advertised on the website and multiple other websites, but once you get there, it's not there. They even responded to my inquiry and said... it was there. They were advertising a vehicle that didn't even run. It is still on the website too. It's a sketchy building and then the dealer tried so hard to sell a car that he tried to sell us his car. And on top of that their prices are way over priced

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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