VA Quality Motors

I bought a car from here that ended up needing 2000 in repairs within the next two months. They assured me things were completed on the car but couldn't prove it and turns out they weren't. I couldn't get a return phone call after the purchase but you bet they were quick before the sale. Make sure you get out checked out because the owner doesn't know a thing about the cars! I had him show me things and answer questions and he was clueless. Go buy elsewhere!

wife and test drove a 2005 SRX liked very much made a good offer salesman Jason said he would talk to the boss and get back to us I gave him my card . never heard back from him waited 2 days and went to another dealer and now have a SRX never go back there again

I was looking for a car to use in my new insurance business. I was a cash buyer so the loan process did not apply, however it did result in a nice reduction in price. I liked the no-pressure atmosphere. I took a leisurely test drive by myself to put the car through a thorough drive. Unfortunately, a few months after I bought the car, I was involved in an accident. Fortunately, VA was willing to do the repairs and recommended several locations to get estimate. All in all, one of the best car buying experiences I've had. I bought an excellent 1999 BMW 323i w/104K miles. After 5 months and over 5K miles, I've had no issues and the car runs like a top.

It's challenging to be a customer if VA Quality Motors will no respond to emails or calls about a specific vehicle. I wanted to do my homework before seeing the dealer and the vehicle. Like many, I value my time and consider it wasted.

I bought a BMW from them a couple of weeks ago. I just took it on a 700 mile trip and it didn't give me a single problem! On my pre-trip check all the fluids were filled to the brim. The only credit I had before this was my student loans but with a proof of a good job I got the car.

this dealer is very unprofessional, they would not call me back like promised. I told them that I'm pre approved through USAA a very well known and respectable lender and they said we don't do business with them because their process takes to long. When we talked to the owner of the dealership about it why he doesn't respect their process he said I want my money instant and is afraid of getting burned by such a respectable institution. He also said if you don't live within his city limits customers must pay cash in person and this was after we told him we have A credit. I really wanted to buy the 2003 X5 4.6is but from the first minute I started dealing with them they started giving me the runaround.

I recently purchased a Pontiac grand, prix. Overall my experience was great. I hope this car will at least last me for a couple of years, that will be great.

Definitely have a 3rd party mechanic check any car you buy here! Do not make the mistake I did. In March I bought a 2002 VW Golf with low mileage that seemed too good to be true. Carfax checked out completely and actually recommended the car was worth more than Kelly Blue Book based on the maintenance records. After some haggling it was agreed that the dealership would replace a broken trunk latch and spark plug wires which were causing it run rough. When I took the car to their service garage to have this done, I inquired about some noises made while turning. Their mechanic assured me it was a bad shock and strut and agreed to repair these for an additional 300 dollars. After getting the car back, the noises persisted though less frequently. Fast forward 2 months. I take the car to a well respected import garage to get the AC fixed (which was not mentioned as nonfunctional during the sale). While they are looking at the car they discover 2 broken springs which are the source of the noise as well as a worn CV joint as a result of broken springs. Those repairs, plus replacing the AC compressor and fan are now costing me an additional 2400 dollars. I find it extremely hard to believe that the dealership would be unaware of these issues but none of them were mentioned when discussing price. The car was presented as immaculately kept (which it certainly appeared to be) but actually had serious issues. If for some reason you should choose to do business here despite this warning, do yourself a favor and get any car you intend to purchase checked out elsewhere and use that information to negotiate your price. Do not trust this dealership to be honest regarding the condition of the cars they are selling.

A few weeks ago I purchased a 2005 Nissan Maxima from the Fern Valley road location. Jay was the salesman. He wasn't pushy at all. I think he knew that once I took the car out for a test drive, The car would sell it's self. The paperwork and loan process went smoothly. I was approved in a matter of hours and was able to drive my car home by the end of the day. The owner set up a time to meet me at the DMV. He was prompt and we had some nice conversation while waiting our turn. Long story short. I would highly recommend VA Quality motors to anyone.

Tony was very helpful with selecting our van that would fit our family needs