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Lithia Chrysler Jeep Dodge of Grand Forks

(384 reviews)

Reviews

(384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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oil change

Good o really experience. Would recommend it to others. Quality work and very friendly staff. Completed in timely manner. Very professional. No problems. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our unscheduled need was accommodated to get us going

It is always refreshing to get assistance when needed and that is what we experienced. Thank you for going the extra mile for us & our Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeep Compass

Our salesman was very polite and experienced about the vehicle we purchased. We were very satisfied with the whole purchasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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llarson12

everything was great. i was treated like the only one in the pace. thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly but slow

Very nice, friendly, professional service advisor. I was the second vehicle at the "Quick Lube" (or some similar name) - well before they opened. I was informed that there would only be one bay open as they only had one service tech there that day. The job was well done and the service manager was great - but with only one bay open, it took over an hour for an oil change $ tire rotation.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Serive Repair

I called and got the day to bring the car in when the date and time worked for me. When I arrived they were able to get to my car right away and din;t take them long at all to get it done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome service

Brought my 2013 Dodge Dart in for a lack of power problem. They identified the issue, and corrected it. Also took the time to ensure the majority of the repair was covered and paid for by the extended warranty (non-factory). Car runs like new! Other service for other vehicles has always been top notch. Definitely recommend Lithia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

routine oil change

Excellent service! I got right in for the oil change. Very kind people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The Jeep of my dreams!

Our sales associate Josh was amazing! He was personable and fun to work with. We had a great time falling in love with our Jeep and couldn’t have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent aervice

Sales rep Todd, was great! Personable, friendly, and no sugar coating things! Honest and upfront just they way we like it! would gladly recommend anytime

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.