Lithia Chrysler Dodge Jeep Ram of Corpus Christi

People were friendly and helpful. I received help immediately . They did get me home and took the van back to work and and got it back later.

SERVICE PERFORMED BY JC TREVINO WAS AWESOME HE KNOWS WHAT HE IS DOING. HE HAS GREAT CUSTOMER SERVICE, FRIENDLY AND MAKES SURE THAT EVERYTHING WAS DONE RIGHT.

My Technical Service Advisor was outstanding and clearly knows the importance of follow-up with a customer on a timely basis. For any customer who leaves their vehicle in service for several days, service department follow-up is so very important.

Service work was performed on time and professionally as promised by Monica cant ask for anymore than that when planning or scheduling a repair for your vehicle

I had been looking for a 2019 Ram Limited 4x4 and nobody had the one with options I wanted. Royal Liedecke took his time and found me a truck optioned with most of the options I wanted. Little glitches occurred along the way due to getting as many desired options as possible, but at the end I was treated well and got a beautiful truck. Manager Ben made sure I was satisfied. Finance manager Veronica made the paperwork easy. Highly recommend this dealer and will be coming back in a few years when my 13 year old is ready for a vehicle!

David Machado provided professional, authentic, and timely customer service as our Service Advisor. We were in a bind with a van that would not start and a projected two-day wait before the dealership could even look at the van to see what needed to be done. Mr. Machado, not only call me the morning (9 August) after we had the van towed to the dealership after the service department had closed (8 August), he listened attentively to my concerns and had provided me an itemized list of repair costs that afternoon on 9 August. We discussed everything telephonically and he promptly made adjustments based on confirmation of services which had already been performed. He also added an additional repair, which I brought to his attention and suggested an alternative to another repair for which I informed him. His estimate of for a no later than completion was on Monday, 13 August, with the caveat that if it could be completed earlier that he would contact us. It was and he contacted me on Saturday, 11 August, at 8:23 a.m. Although we do not due business on Shabbat, sunset Friday to Sunset Saturday, we arranged for pickup on Monday, 13 August. I am confident that the repairs and service performed will match Mr. Machado's professional courtesy! This is type service that keeps customers returning....

My salesman was very informed of how to help me reach my goals and I would recommend anyone to go see him and his team to get them into a vehicle.

Why is the purchasing process take soooo looong? In this case, it was a noise in the back of the Jeep that delayed us. It's the only negative to the whole process. My recommendation - have all use vehicles tested by 1-3 people so you can weed out/repair those little....things that can cancel the whole purchase. This Jeep had been driven by 1-4 people before us. I cannot believe nobody heard the noise because it was the 1st thing I heard within 20 feet of driving it. The process to fix the noise took close to 2 hours. I was sorely tempted to leave. If it had taken 10 more minutes I was throwing in the towel, especially since we drove 2 hours to get here. I hope we don't regret doing the purchase. What other things are wrong? Other than that-the salesmen were nice and informative-Santiago (Jimmy?), Jessie Flores, Esteban Bueno, Chase? The guys seem to help each other out when we asked questions!

The Oil Change took 3 hours. I had to drop off my vehicle, because could not wait 3 hours. Maybe it took that long because it was a Saturday?

Monica Lawhon has been SUPER the last 15 years or so. She is always willing to help even if she is real busy. She is great at customer service and there is not much of that anywhere. Joe Rodgers