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Crown Automotive

(155 reviews)
Visit Crown Automotive
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–12:00pm
Sunday Closed Closed
New (217) 615-1669 (217) 615-1669
Used (217) 718-3936 (217) 718-3936
Service (217) 731-4283 (217) 731-4283

Reviews

(155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Efficient and explained the work needed.

Efficient and explained the work needed. Friendly customer service and kept me updated on progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It has free coffee but limited seating in waiting area.

It has free coffee but limited seating in waiting area. You can view service area easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Since I have a CVT transmission everyone advised me to

Since I have a CVT transmission everyone advised me to take it to the dealer for serving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They really helped me out I wilp be back for more service

They really helped me out I wilp be back for more service Great service thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All the employees are always easy to work with and take

All the employees are always easy to work with and take care of my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amber and the entire staff were fabulous.

Amber and the entire staff were fabulous. Always friendly, accommodating, on time and knowledgeable. Excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. Done on time. Everyone there is great. Great place to get my truck serviced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice employees and good waiting area.

Nice employees and good waiting area. I like the window where you can see your car being worked on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Did not feel comfortable with the mechanic who looked at

Did not feel comfortable with the mechanic who looked at our vehicle, the repairs were made then more repairs were needed after that just a day after bringing it home from the service center. I was given a vehicle report that told me that the car needed an engine flush , not an oil change but an engine flush.....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No further comments, everything was good.

No further comments, everything was good. I like the fact you have a window where we can see our vehicle and nice waiting area. Good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.