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Crown Automotive

(240 reviews)
Visit Crown Automotive
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–12:00pm
Sunday Closed Closed
New (217) 615-1669 (217) 615-1669
Used (217) 718-3936 (217) 718-3936
Service (217) 731-4283 (217) 731-4283

Reviews

(240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Courteous and friendly.

Courteous and friendly. Great service.and eager to be of help with any of my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We are so happy to hear that you had a great service visit and that our staff was friendly and helpful. We look forward to seeing you next time!

Love this dealership.

Love this dealership. Both sales and service have been very good to us over the years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful feedback about your experience. We are thrilled to hear that you have had such positive interactions with both our sales and service teams throughout the years. Your loyalty and trust mean everything to us, and we truly appreciate customers like you who take the time to recognize the dedication our team puts into providing excellent service. We look forward to continuing to serve you and exceed your expectations for many years to come.

Very professional staff.

Very professional staff. Friendly mechanics and managers. Explained work being performed. Always take my car to them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had to return after purchasing a new battery because

Had to return after purchasing a new battery because engine light came on. Codes were not cleared out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff is very good and they do a good job They are

The staff is very good and they do a good job They are very nice people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing group of folks.

Amazing group of folks. They will get you fixed up in no time at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

did a good job very professional in and out good in a

did a good job very professional in and out good in a good fashionable time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I called first the same morning.

I called first the same morning. I got right in. Battery was changed within 30 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

LJ was very kinda and went above and beyond to help me

LJ was very kinda and went above and beyond to help me get what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service was excellent and treated me with respect and

The service was excellent and treated me with respect and care. They ask if I was satisfied and need anything else they could help me with. I would definitely recommend your service to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.