Reviews
Write a reviewFascinated Financing thanks eagle automotive
Great customer service and friendly environment. Their finance director, Guillermo saved me at a moment's notice when it came to financing my new vehicle. In addition, he was able to assist me and make my purchase smooth as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great experience
very helpful aswome experince... well worth the 2hr trip. would recommend to anyone looking forward to experiencing a worry free process in purchasing a vehicle
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT SERVICE!!! AMAZING CAR!!!!
AMRO WAS VERY PROFESSIONAL AND PROVIDED ALL INFO I REQUESTED FOR THE VEHICLE. I DROVE THREE HOURS AND THE CARS WAS EXACTLY AS HE DESCRIBED. I PURCHASED MY DREAM CAR, A 2008 MERCEDES-BENZ CLS63 AMG!!! I WOULD DEFINITELY PURCHASE ANOTHER VEHICLE FROM THEIR DEALERSHIP IN THE FUTURE!!! THANKS AMRO!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car buying experience
This small dealership had the best price on a used car that we were buying through the USAA auto buying process. We had financing and knew we wanted to buy a specific vehicle and just wanted to test drive the vehicle and buy it. The process was quick and painless and we were glad we made the trip out there. No hard up-sells, no weird "that car isn't here but this one is," and no aggressive tactics.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional and knowledgeable staff
After searching the entire metro area for a used Nissan Frontier, we finally found a great looking truck at Eagle Automotive. My wife initially made the call and Jay, the Assistant GM provided her all the answers to our questions in a friendly, respectful and professional manner. This gave me the confidence to drive from MD and once I arrived on site was given a great overview of the vehicle and Eagle's inspection, service and buying process. We feel we were treated very fairly, the process was quick and easy and they really took in interest in ensuring our satisfaction. I intend to return to Eagle to have the vehicle serviced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Earned my business
It took me about a week to make a decision, but after working with Bryan for a few days I was "sold". I am not the proud owner of a 2010 Honda Civic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Job!
I purchased a 2007 Town & Country from Bryan, I had first looked at a comparable model and after some knowledgable insight from Bryan I settled on the Town & Country. It was a comfortable experience from the standpoint that I was not pressured but provided with information that allowed me to make an informed decision. Thanks Bryan!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
07 Camry. great and easy costumer service!
Worked with Bryan. Negotiated and got a good deal on a 07 Camry. Very comfortable and easy to work with! Happy with my purchase and I will go to them again in the future. Great people and a great atmosphere. Overall 10/5.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good deal, eventually
The sales process was pretty good. I was buying from a distance and had a friend test drive the 2007 Tacoma I was interest in. Brian swapped wheels and tires to give me better ones and did some minor paint chip repairs. They agreed to deliver the truck a little outside their free delivery area to accommodate my travel plans. When I arrived to get the vehicle it was unlocked and had no temporary plate, no jack or handle, and no spare tire. It appears as though the delivery company was either negligent or dishonest. In any event, Brian took care of the missing plate immediately, eventually reimbursed me for a spare tire, and sent me a jack and handle. He also reimbursed me for a clutch that was quite "soft" when I took possession. The overall experience was a bit trying but I did get a good vehicle and, with a little prodding, the dealer did the right things.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Who knew
Who knew buying a used car would be easy. I've been looking for a BMW M3 for awhile now. I contracted Bryan (salesman) and wanted a copy of the Carfax, I had it before we finished our conversation. I scheduled a test drive and on my arrival the car was out front ready to go. I must say I didn't expect this level of customer service from a "small" dealer. I was and am very impressed. I plan to continue business with Eagle Automotives once their service dept is up and running. Keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase