Reviews
Write a reviewGreat experience
I live in PA and did online buying and delivery. Guillermo was responsive and helpful. The gents who delivered the vehicle were very nice. Thank you to all who was involved.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very happy with the service and the car
I bought a car from them in August 2020 and was very happy with them in many ways. They were very straight forward and very confident about their car. They were very helpful and nice at the same time not only the price was fair but, they even gave me a discount as well. They seemed to be more interested in keeping customer satisfied than making more money. I would recommend them to anybody who is looking for a used car. Gholam MD.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchasing a vehicle out of state
What a great experience! I was searching for a specific car for about 2 months with the options I wanted. I came across Eagle Automotives on my search and emailed my interest. The next day Guillermo, the owner/manager reached out to me and went over the car in full detail over the phone. The car was exactly what I wanted so I made the 4.5 hour trip from western PA to Virginia. When I got there, him and his mechanic were super nice and friendly. We chatted about cars for a bit, then they handed me the keys for a test drive and that was it. I was SOLD! I think it only took about 15 minutes of paperwork and I was on my way back home. I would definitely do business again and recommend them to everyone! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
One of a kind experience...Porsche Panamera!!!!
This was by far the best experience I've had purchasing a vehicle. I wish I could give 10 stars. Guillermo and his team are EXCELLENT. I live out of state and he made sure that everything went smoothly. He took the vehicle to the Porsche dealership on my behalf for a prepurchase inspection. Guillermo went above and beyond to ensure that I was satisfied with the purchase and even provided me with cost saving recommendations. I would definitely recommend Eagle Automotives to anyone in the market for a vehicle. I will definitely be a repeat customer in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Top dealersship in Arlington Va The Best in DMV...
Eagle automotive strong recommendation G- mo and staff are the Best in Arlington Va Hands down!!! I would buy another truck from them in heart beat. Thanks much Love...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2010 Suburban
Other than the couple of drives to Arlington from Stephens City I had a good experience. First impression was it was a small lot with little parking. They had a totally full lot! I had made an appointment to see the vehicle and it was clean and ready. We did a walk through of the unit in and out. There were a few issues and they told me they would take care of those things. I told them I'd return the following weekend to buy the unit. Pretty normal stuff really if you buy used cars....Here is the reason I bought from these guys......I went through a three month search for a Suburban with the least miles and latest year model for the least money.....I went to many dealers within a seventy five mile radius and honestly it was a bad experience as the majority of guys we talked to really didn't care if we bought or not. One guy was drinking coffee and threw me the keys and told me where to find it on the lot. I was tired of all the salesmen who where indifferent and uncaring. I get to Eagle and it was..."you are the boss Sir, tell us what you want and we'll make it happen. They did everything they said they'd do and more. They were busy to the max and they busted their tails working hard for me and everyone else. Compared to the large dealerships they were unsurpassed. Eager and honest. They won by business with integrity. I didn't haggle on pricing as they had the unit priced fairly and because they were eager to work on the "punch list" that we put together I didn't want to cut into their margin too badly. I got a good, fair deal. I am happy with the unit and it runs great. I just need to sell my 05 Suburban now to make my wife happy. Try these guys out!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GT/CS
Offered and picked me up from work to test drive one of there cars. Great car I just decided the car was right for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Worst purchase ever
I just recently bought a 2011 Cadillac Escalade from this dealership. I've only had it for two weeks and already it needs $2200 worth of transmission, brakes and additional work. My brake calibers seized up on me just two days ago. One of the tv's in the headrest doesnt work, the arm rest was broken, every two days i have to put air in 2 of the tires..... Need i continue?The oil was not changed prior to my purchase and so far this isn't looking like a good purchase for a 27,000 vehicle. The only bright spot so far is the customer service but that's not giving putting money back in my pocket for a bad purchase. I will not be recommending this dealership to anyone and wish i could take the truck back to be honest.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Me encanta Mi compra
Compre una Toyota 4runner 2006. Me gusta mucho se los recomiendo la atencion es muy Buena. Guillermo y Hamlet hicieron de este proceso una excelente transaccion. Gracias EagleAutomotives.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
08 Avalon limited baby
Manager was a good guy helped me get financed and brought my clunker for trade in purchased a 2008 Toyota Avalon limited wonderful car great friendly staff and service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase