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WBM of Arlington

(163 reviews)
Visit WBM of Arlington
Sales hours: 10:00am to 7:30pm
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Sales
Monday 10:00am–7:30pm
Tuesday 10:00am–7:30pm
Wednesday 10:00am–7:30pm
Thursday 10:00am–7:30pm
Friday 10:00am–7:30pm
Saturday 10:00am–7:30pm
Sunday Closed
(888) 767-1554 (888) 767-1554

Reviews

(163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of WBM of Arlington from DealerRater.

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Friendly and helpful

I recently purchased a 2004 Audi from here and received great customer service. The person who helped me was friendly and treated me with respect. He also worked with me to put on new tires and have the car cleaned before I drove it off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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spyder

salesman antonio was awesome.good car at a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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bought a Lexus LS 460

I bought a Lexus Ls 460 with Accident but the car is okay with no major issues , however ( Just Be carefull when you go to any dealer and buy any car ) ask for Carfax report and inspection you should arrange it.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Improve inter office comm

Long distance transaction, car delivered in eight days. Communications inter office lacks coordination. Gen mgr very good. Maybe an anomaly due to non local delivery.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Our 2nd car

Mujica family like to thank you so much to Antonio Ferrari for he's great customer services! We will be back for our 2nd car :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent Used Car Buying Experience

This was an excellent used car buying experience. They allowed me to take the care to another dealership for an inspection. The car needed minor repairs, which Washington Blvd agreed to do. I got a great car for a good price with excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing Service

I just wanted to write about how wonderful the service is here. I had called to inquire about a car and when I informed them as to a problem I have with my leg which makes it difficult for me to get around, their sales associate Antonio brought the car to me! When that particular car did not work out, he came back with another which suited my needs perfectly, brought along the CarFax, explained all the features of the vehicle, and then took me out for a test drive. Unfortunately, I was unable to purchase the vehicle in the end because I discovered I needed to undergo an expensive surgery on my leg. Regardless, I know how fortunate I was to receive this type of personalized service. No other dealer would have brought the vehicle to me! I want to thank Washington Boulevard Motors and Antonio for having done this for me. When I recover, I know exactly where I will be going to purchase my much needed car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Washington Boulevard Motors a step above the rest

Like most people, I am somewhat hesitant to shop at a car dealership, but when a car I had been looking for popped up at Washington Boulevard Motors in Arlington, Virginia. I hunkered down and prepared for another car buying disaster. Wow, was I wrong! This was truly one of the best car buying experiences I have had. Their General Manager Ali is a true asset. He went out of his way to make sure I was happy. Case in point, he had the car delivered to my house 3 hours away from his location (no charge) with the promise that I could drive the car for a couple of days, have my local tech or dealership check it over and if anything was wrong he would either pay to have it fixed or I could return the car. Wait, it gets better. My tech found a few issues, nothing major, and I already knew I was going to keep the car, but Ali called to find out how the car was so I explained to him what had been found. Not only was he extremely apologetic for items that were out of his control, but he said he would cut me a check to help with the needed fixes. That is amazing. In the end, I got the car I wanted at an unbelievable price, and that was all trumped by just a great buying experience. Who would have thought that possible?? I want to thank Ali, Andy, John and the rest of the staff at Washington Boulevard Motors for making this such an easy, trouble free, and enjoyable purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They guarantee the best price within 100 miles

....and it is true.I traveled from New York. they took the vehicle to thw BMW dealer before I arrived, and it went through the prepurchase inspection. there were a few items that needed attention, and they went out of their way to get the parts on a Saturday, so that I could be on my way back to NY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They are a scam! Washington Blvd is a huge scam!

I warn you dont go to this dealership, Im trying to to save you a headache, they are the worst people I Ever dealt with. I agree with the other reviewer they wil try to have you lie on the paperwork so that it can be approved. They should have their license to operate revoked.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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