Reviews
Very easy working with or sales man . ( Jeff smith
Jeff smith is great . Easy process from start to finish ! The whole team was great .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review, Stacy! We are happy to hear that you had a great and easy experience. Please let us know if there is anything you may need. Congratulations!
Very Pleased
We were looking for a vehicle and the staff was very helpful in finding us a new vehicle. The experience was very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review! We are happy to hear that your experience was smooth sailing! Let us know if there is anything you may need. Thanks, again!
Very satisfied
New car purchase. Very happy with thebuntwrbwt sales team. Explained things well and made me feel comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car! Thank you for taking the time to let us know about your enjoyable experience!
satisfied lady
new experience, alot of paper work involved. otherwise a friendly place, so far car seems good.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello and thank you for taking the time to leave a review. We are glad you are enjoying your new car. Please let us know if there is anything you may need!
Annual Pa. inspection
My annual inspection was due and called Dave in service on my way home from work . He had me come right in and within 1 hour my Frontier was inspected and I was on my way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review! We strive to get you back on the road as quickly as possible. Glad to see that your experience went well. Thanks, again!
Great experience from start to finish
Was a loyal Chevrolet customer, but glad I gave Nissan a chance. Love my new Murano and the staff at Ken Pollock was fantastic!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review, Kelly! We are so happy that you fell in love with your Nissan! Welcome to the Ken Pollock Nissan Family!
Great services via email
When I inquired about more pictures through the cars.com website, they got back to me writhing 15 minutes. I was in contact with Jill Emmert over the next few days about a specific vehicle. She sent the pictures I needed and answered all questions. We did not end up getting the car because of the interior color but she said she would keep a look out for a similar vehicle and contact me. She was very nice!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to leave a review! We will be sure to pass along your kind words to Jill. We will keep looking for the vehicle that is just right for you!
3rd new vehicle from Ken Pollock Nissan
This is the 3rd new vehicle I have purchased from Ken Pollock. I returned because of the outstanding service I received in the past and was not disappointed on my lastest purchase, the service before and after the sale remains outstanding. Thankyou; Salesman: Jessie Kivler, Service Manager: Jeff Simmons.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on the new vehicle and thank you for your loyalty! Please let us know if there is anything you may need! Thanks, again!
Mister
I ground the staff to be friendly, well informed and concerned highly with the overall customer experience! I would highly recommend all of their dealerships!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A great customer experience is our number one goal! We are happy to hear of your great recent trip to our dealership. Thank you for the review!
My Experience at Ken Pollock Nissan
I have purchased many new cars in the past and almost always on the actual day the deal wasn't exactly what we agreed on. This was the smoothest paperwork transactions I have ever experienced. It was also very nice the salesman explained everything to my wife on the cars operations also.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on the new car! it is our goal to make the whole process as smooth and pain free as possible. It was our pleasure to show your wife how everything works. If she has any questions on anything, we are just a phone call away. Thank you and welcome to the Ken Pollock Nissan Family!!