Reviews
Great Service
Prompt service for broken coil spring. Gave us loaner car, ordered part and installed all in about 26 hours. Service manager was outstanding in getting us back on the road. And best yet it did not cost a penny. Thanks to the Pollock Service Team !!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Shevelle! Glad to hear we could get you behind the wheel of your Nissan and back on the road in no time!
ALTIMA
I ALWAYS TELL MY FRIENDS ABOUT THE SERVICE AT KEN POLLACK, I AM ALWAYS PLEASED, AND NEVER FEEL LIKE THEY ARE TAKING ADVANTAGE OF ME IN ANY WAY
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Mary! We appreciate your review and it is always a pleasure having you with us for vehicle service! See you soon.
great service
Dave from the service department is great to work with. Jeff who I worked with to purchase the car was awesome he made the purchase process easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the 5 stars Amanda!
Above and beyond
Went in for inspections and they found a minor issue that they fixed at no charge. Service department employees are always courteous and very helpful. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Kelly! We were just too happy to help and get you back on the road.
New Titan Purchase from Ken Pollock Nissan
Dyann was great, as was Stew. Helped tremendously finding the 2018 Nissan Titan SV I was looking for. Can't say enough about the service, and care they took to make the deal happen. Do yourself a favor and stop in before your next vehicle purchase. Was only window shopping, but the deals and quality of product (and people @ Ken Pollock Nissan) made it a no brainer to purchase from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, we were happy to help! Glad that you enjoyed your experience purchasing the Titan and thank you for stopping by and shopping with us.
Beyond expectations
After no luck with searching for a reliable.. Reasonable.. car i could see myself longterm in ...this was my final stop. I came here about a month ago with "okay"credit and a dream.. Steven Abbatiello, went above and beyond for over a month in assisting with not only finding my dream car (in my price range) but taking the time to educate me on the different insurance policies there were as well. It took me some time to get the down deposit and he was there to help every step of the way!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations!We are happy to have been able to help you find the right car for your needs. We appreciate you taking the time to let us know how happy you were with your experience. Enjoy!
Mrs. Edward Supinski JR
We were very satisfied with the salesman. He was knowledgeable and courteous. We have dealt with Ken Pollick Nissan before and will be return customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Jeanette!
salesman was great
great customer service treated me as if i wwere a king knew what i wanted and showed me just what i wanted did not hassel me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review! We want you to end up in the right vehicle for your needs. Glad we were able to help. Enjoy!
Wonderfull
It was truly great. An got a killer deal 1,500 cheaper on the car I wanted. Rather than anywhere else within a 2 hour drive from my house.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review! We appreciate you making the trip to our dealership and are happy to have had the right car at the right price. Thanks, again!
basic repairs
have a handle on what they are doing which i would expect. tell you what they are doing and anything that they find out which could be a problem. before they do anything extra let you know and the price to fix up to you to ok it. so far i have not hd a bad experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Jim! It is very important to us to keep our customers fully informed during their vehicle repair.