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Bald Hill Kia

(173 reviews)
2013 state dealer award
View 1 awards
2013 state dealer award

Reviews

(173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bald Hill Kia from DealerRater.

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Teacher

I had the best buying experience hands down at Baldhill Kia. Anthony, Matt, Sam, Sarkis and the entire sales team made our purchase comfortable and stress free! I will recommend Bald Hill Kia to everyone. Thank you very much......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer

I left a detailed review via a questionnaire that was emailed to me. Overall I had a good experience. My criticism was only feedback to better your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Kia Sportage

Great experience.....salesman was very professional....the dealership was ultra clean and bright!....I would recommend this dealership to my friends and family! If you are looking for a Kia this is the place to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic Service

Everything went great. The service department was fantastic. The service department found a couple things that needed correcting and was able to tell me what it was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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10/10 exceptional service

10/10 i purchased a new 2021 kia stinger with Mohamed Hassan. Hewas professional and easy to work with the whole process was smooth and simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

Working with Mohamed Hassan at Bald Hill Kia was the best experience I have ever had purchasing a car. He was efficient, courteous and provided great service! Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner

Nicolas Rose was very friendly and courteous. My car was serviced very quickly. I will return to have my car serviced again and recommend to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bald hill Kia

Jeremy Deossa was great! He was courteous, professional, super helpful and understanding. I would highly recommend him if you are in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!

I have always had Bald Hill service my 2 Kias. The service is friendly and polite, and they help me maintain my vehicles in excellent condition. I wouldn't trust my cars to any other service provider. Jeff is an awesome service advisor!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Disappointed

Only my second time there but it is my last. I asked for a full detail and an oil change. What I got back was dirt still in car and a scratch on my driver side window. A day later my engine was misfiring. So I took it back and was guaranteed by the supervisor that she would over look the recon herself. Well the car smelled clean at least but same dirt spots still there and was told that my window being damaged there was nothing that could be done. At least the second time I went to get the car done again I did not have to pay for. Both times I went within a week mind you I asked for a fob key. First time I made the appointment they ordered the key on the phone with me. I got the car back the first time they had no idea what I was talking about. So when I brought the car to be detailed a second time I was told they would program the key. Again I got the car back and no fob key. At this point I just wanted to go home so with my tail between my legs and scratched window I took my car home. Never again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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