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Bald Hill Kia

(458 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30am
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2013 state dealer award
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2013 state dealer award

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(458 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bald Hill Kia from DealerRater.

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this place needs to be investergaated bought a optima and another and a ford focus had on my car the full bumper to bumper packadge and paid my full loan off they had recalls after they did the recalls my check angin light came on they wanted me to pay for a dianostic stuff was missing from my car when it was seen oil drained out of my car almost to nothing in it they lied saying thier was never evr anyy axcidents on this 20 000 dollar preowned car this place needs to be fined they suck i would never recomend any car sale to them and fire the people that screwed me and other too i though mahamad was a nice guy we was miss represented on the car fax never even got one th car had 5 axicdents now im stuck because thier refusing under the imishion laws of rhode island to fix it dont buy a car or truck from them they suck very dishonest people we want to treat you like family yea that you want to loose at a full croweded disney land vacation family never ever again would i recomend a friend or my self buy a preowned cat or any thing from them if you do make shure you get a ar fax they lie about evry tging they suck

this place needs to be investergaated bought a optima and another and a ford focus had on my car the full bumper to bumper packadge and paid my full loan off they had recalls after they did the recalls my check angin light came on they wanted me to pay for a dianostic stuff was missing from my car when it was seen oil drained out of my car almost to nothing in it they lied saying thier was never evr anyy axcidents on this 20 000 dollar preowned car this place needs to be fined they suck i would never recomend any car sale to them and fire the people that screwed me and other too i though mahamad was a nice guy we was miss represented on the car fax never even got one th car had 5 axicdents now im stuck because thier refusing under the imishion laws of rhode island to fix it dont buy a car or truck from them they suck very dishonest people we want to treat you like family yea that you want to loose at a full croweded disney land vacation family never ever again would i recomend a friend or my self buy a preowned cat or any thing from them if you do make shure you get a ar fax they lie about evry tging they suck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Very dishonest bait and switch high pressure sales. Service is atrocious liars through and through especially Sean and amber

Very dishonest bait and switch high pressure sales. Service is atrocious liars through and through especially Sean and amber

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dishonest and predatory pricing from the service dept. A bill that started at $114 magically changed to $148 overnight. Apparently it costs them $30 to recycle oil? They also still charge a 2% fee for a credit card transaction. They also sent us this form with $2000 of recommended services. I'm not spending that much on services without at least a discussion/proof that things need to be done. This is on a low mileage Forte... I would recommend that if you get your car serviced here you should bring someone who's at least a DIY mechanic and knows the lingo. They're preying on those that don't.

Dishonest and predatory pricing from the service dept. A bill that started at $114 magically changed to $148 overnight. Apparently it costs them $30 to recycle oil? They also still charge a 2% fee for a credit card transaction. They also sent us this form with $2000 of recommended services. I'm not spending that much on services without at least a discussion/proof that things need to be done. This is on a low mileage Forte... I would recommend that if you get your car serviced here you should bring someone who's at least a DIY mechanic and knows the lingo. They're preying on those that don't.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wonderful experience leasing my car. Erika is incredibly knowledgeable about the product, listens to what you really want, and does everything in her power to get you the right car at the right price. She is a joy to do business with, and I plan on continuing to do so. Highly recommend.

Wonderful experience leasing my car. Erika is incredibly knowledgeable about the product, listens to what you really want, and does everything in her power to get you the right car at the right price. She is a joy to do business with, and I plan on continuing to do so. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car buying experience with Kevin C. Highly recommended shopping for a car here. Low pressure sales and very knowledgeable and caring sales person. Would definitely recommend buying from them.

Great car buying experience with Kevin C. Highly recommended shopping for a car here. Low pressure sales and very knowledgeable and caring sales person. Would definitely recommend buying from them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car buying experience. Both Dan and Tyler were fantastic. Would go there again. The process was so easy. If you want a great car buying experience, I highly recommend going to see them.

Great car buying experience. Both Dan and Tyler were fantastic. Would go there again. The process was so easy. If you want a great car buying experience, I highly recommend going to see them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very happy with my used car I bought there. Recently brought it in for an oil change and spoke with my salesperson Tyler and Used car Mgr Dan(?) about an issue. The were very responsive and took immediate action to correct the issue at no cost to me. Very much appreciated. I had a rotten experience with my last auto purchase and this customer service was very, very refreshing.

Very happy with my used car I bought there. Recently brought it in for an oil change and spoke with my salesperson Tyler and Used car Mgr Dan(?) about an issue. The were very responsive and took immediate action to correct the issue at no cost to me. Very much appreciated. I had a rotten experience with my last auto purchase and this customer service was very, very refreshing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fine Dealership. Great experience. Andrew made us feel comfortable without being pushy. He showed concern for us before, during and after the sale.

Fine Dealership. Great experience. Andrew made us feel comfortable without being pushy. He showed concern for us before, during and after the sale.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent overall experience. It was quick, easy and an absolute pleasure to work with Andrew.

Excellent overall experience. It was quick, easy and an absolute pleasure to work with Andrew.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had an issue with my vehicle being serviced. The owner called me directly to address the issue and get it resolved. I could not ask for more.

I had an issue with my vehicle being serviced. The owner called me directly to address the issue and get it resolved. I could not ask for more.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 458 reviews

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