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Herrnstein Hyundai

(386 reviews)
Visit Herrnstein Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (740) 207-4308 (740) 207-4308
Used (740) 207-4312 (740) 207-4312
Service (740) 207-4309 (740) 207-4309

Reviews

(386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herrnstein Hyundai from DealerRater.

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I have purchased 2 vehicles from this dealership in the

I have purchased 2 vehicles from this dealership in the last 30 months. They are very knowledgeable, friendly and very personable. My latest experience was with a young man named Levi Hammond. He worked extremely hard to get the deal I needed. Even when it was at a little stalemate, he didn’t let the deal die and we ended up with the vehicle. I will always start here when I need a new car. It’s a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience and very friendly.

Excellent experience and very friendly. JR was friendly, knowledgeable, and great to work with! I recommend 💯%.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience with this dealership was more than I

My experience with this dealership was more than I expected. Everyone was more welcoming that I have ever seen at any dealership before. It seemed like ever person on the team played a role in making my experience outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our experience with this dealership was nothing short of

Our experience with this dealership was nothing short of great. All of the staff took their time to answer each question, they explained everything with great detail. Sam was amazing to work with! We will definitely be going back for our future purchases!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We are extremely happy with our 2025 Tucson Limited!

We are extremely happy with our 2025 Tucson Limited! After driving several other makes and models we knew this was the car for us. Our salesman, Tim, was great to work with; no pressure. He gave us time and answered questions without hovering over us like we had experienced at other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Working with Sam M.

Working with Sam M. made my car buying experience wonderful. He went above and beyond for me. Herrnstein is the place to go and will def be referring my friends and family here. Thanks again, Sam!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tim Diamond was a great salesman and I’m quite happy with

Tim Diamond was a great salesman and I’m quite happy with my new car, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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JR and Jamie made the experience great.

JR and Jamie made the experience great. JR was not pushy and for someone who does not enjoy the car buying experience, it was a great experience. Jamie in finance was very friendlyThank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I went in hesitant on whether or not I could go forward

I went in hesitant on whether or not I could go forward with such a purchase. I knew my budget, but I was dreading the overall process itself and the likelihood I’d be hounded by a sales person. This was the exact opposite of my experience at Herrnstein Hyundai! JR Ackley was extremely easy to work with, kind, patient and zero pressure! 10 out of 10 recommend - I LOVE my new 2025 Santa Cruz!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I just purchased my 2nd car from Herrnstein Hyundai.

I just purchased my 2nd car from Herrnstein Hyundai. My salesman was Timothy Diamond and he answered all my questions, no pressure! What a great Salesman! Thank you Timothy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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