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Herrnstein Hyundai

(386 reviews)
Visit Herrnstein Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (740) 207-4308 (740) 207-4308
Used (740) 207-4312 (740) 207-4312
Service (740) 207-4309 (740) 207-4309

Reviews

(386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herrnstein Hyundai from DealerRater.

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Barb was amazing .

Barb was amazing . She made the buying process so easy a fast . Helped with setting things up a going over my new Santa Cruz making sure I knew everything I needed about it . If you are buying a car please ask for Barb you won’t be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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J.R was freaking amazing, I had called other dealerships

J.R was freaking amazing, I had called other dealerships all day and dealt with rude or people who didn’t want to help but J.R worked with me and did everything he could to help me get my lease I couldn’t be thankful enough and will now be leasing my cars here for now on!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Booked a “free” oil change online along with a recall.

Booked a “free” oil change online along with a recall. They charged me $52 for the oil change claiming that the website was messed up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Have worked with Jamie Lynch for years on any new

Have worked with Jamie Lynch for years on any new purchases of vehicles. Visited him again last week ready to trade in for another new vehicle. If you're looking for a nice, honest, for the customer kind of salesman, he is definitely the person you need! Always a pleasure working with him. He's what keeps us repeat customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Went to the dealership with my mom because she was in the

Went to the dealership with my mom because she was in the looks for a car and came out with a brand new car myself. I had no intention in looking but somehow Brooke did her magic and made it happen. My mom and I both came out with Elantras the same day! Brooke is the absolute best! Definitely going back to her when I’m in the market again for another car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gabby Seagraves was awesome to deal with.

Gabby Seagraves was awesome to deal with. I bought my new car in less then a hour so then my daughter decided to buy here one there to. They didn't mess around put all the numbers together and out the door we went.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This has been our 7th car from here & I believe Barb has

This has been our 7th car from here & I believe Barb has sold us 5 of them! Shes great to work with! Everyone there is but Barb goes out of her way & you always feel like family there!! So many cars to choose from & she’ll get you in exactly what you want!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought my truck from Micah.

Bought my truck from Micah. He was great. The entire process went smooth, and all the staff I interact with was professional and nice. Went so well, my wife bought a van off Micah two days later. Great place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I went into the dealership looking at a used vehicle and

I went into the dealership looking at a used vehicle and bought a new one. I was greeted and spoken to like I was a family member. The best experience I have had in buying a car. I want to thank Brooke Paul, Heather Dennis and Jamie Posey for all there help. I would recommend Herrnstein Hyuandi to anyone looking for a vehicle to purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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We were not sure what we wanted We were trading in a

We were not sure what we wanted We were trading in a 2023 honda crv hybrid. We were offered more for our trade than another dealership offered us. No pressure. Easy and a fast process and we got everything and then some in our brand new tucson. Fast friendly service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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