Herrnstein Hyundai

[email protected]. Brooke was friendly and very nice and kind and she talked in a nice voice that you can understand her and she explain every thing to you that you can understand it. I would recommend the car lot to other people.

Great buying experience Stephanie went above and beyond for us. We couldn't ask for better customer service and care throughout our experience. If you want a new vehicle definitely ask for Stephanie she is the best. Thank you so much for all that you did.. ❤️

Nathan is great found me a car I like”answer all my questions will recommend him to friends thank you .

Brooke is an excellent sales person!!! She made things flow smoothly, very personable and knowledgeable!! Highly recommend her!! Thank you Brooke!!

We just made our 4th purchase from them with Sammy Middlebrooks. We have only ever went through Sammy as our salesman because he is absolutely fantastic. We have purchased a new car and 3 used cars here so far. I highly recommend him and the dealership when you're looking for a car!

11 minutes ago New I dropped my Kona off for service (it only has 9675 miles). They said the coil was bad and it would be ready the next day. The next day they called an tried to say the gas caused it. 1) Gas doesn't touch the coil 2) I filled up after the misfire started happening. Then when I tried contacting them 2x I was put on hold then hung up on. The 3rd time the lady at the desk said she'd get an update and call. That was hours ago. No call, still no vehicle days later - poor service. I'll never buy anything from these people & it's sad that Hyundai roadside assistance only tows to the nearest dealership because this one is BAD.

We had a great experience. I know where I will be headed to look for another vehicle in the future. And hopefully Brooke will be there still to help us out. Thank you again and you have gained a customer for life.

Went to this dealership (again) to purchase a car on 8-15-26. Walked in, was greeted by this very pleasant lady that actually dropped what she was doing to actually even acknowledge that I was there, which is a very pleasant pleasant feeling. I am an old lady partially handicapped and am completely ignored much of the time. Especially when trying to buy a car. Anyway this wonderful lady, JENNY MARTIN not only acknowledge my presence but when I told her why I was there and what car I wanted she simply made it happen. In one hour and 16 minutes from the time she said hello I was driving out in my new (to me) car. Quite frankly JENNY MARTIN went way above and beyond anything expected from anyone. She ran back and forth getting everything accomplished in a very fast but extremely careful and exact way. This was the fastest and smoothest transaction I have ever had. I have dealt with Heirnstein several times over the years and have always been satisfied. I will say that JENNY MARTIN far exceeded every experience ever though. Fantastic job Jenny. ♥️

I purchased my 1st brand new vehicle in over 20 years. JR was amazing he worked with me to get a payment that fit my budget. It was all pretty fast. He made the whole experience easy as could be. I would recommend Herrnstein Hyundai to anyone that needs a new car and ask for JR you won't be disappointed.

After 3 months I decided my 26th Hyundai Tucson was not the right fit for me. I contacted my salesperson Sam Middlebrooks. We made an appointment that day for me to go in and test drive the Hyundai Kona. I absolutely love the vehicle. I had no plans of leaving with it that day but Sam Middlebrooks and the other team members were fast crunching numbers and giving me a wonderful payment plan. In about an hour and 15 minutes I had traded in the Tucson and left with my 2026 Kona. This is the fourth vehicle I have purchased from Hernstein's. In every department people are so friendly. It's actually enjoyable going and getting my oil changed. Thank you all for everything! Sincerely, Pamela Molebash