Reviews
I brought my car in for some service and Brandon was...
I brought my car in for some service and Brandon was great! He was really easy to work with and got everything taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.
We purchased a Ford Police Interceptor (Utility) from...
We purchased a Ford Police Interceptor (Utility) from John Dolan. It was a seamless, pleasant experience from start to finish. They really took care of us. We highly recommend John and Lou Fusz.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
Dash warning light
Rick was great to work with and even though additional parts needed to be replaced in the end taking more time, Rick made sure customer service and satisfaction was top priority.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.
Great Service!
Quick and great service! I didn't have an appointment, but Rick and the staff were able to get me in. I would defiantly bring my vehicle back when in the area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.
Excellent service, as always!
We have been using Lou Fusz Ford to service our vehicles for years. Their service is excellent, cost is reasonable, and they do a great job of communicating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
fast service great service bought the car here wouldn't...
fast service great service bought the car here wouldn't take it anywhere else to have service would recommend them for anyone even got a free car wash voucher
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!
16th and 17th cars leased from Lou Fusz Ford
My company has leased 17 cars, 15 Tauruses and now two 2020 Edges over the past 15 years. We have had a great working relationship with Jerry Paule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
Service
They got the job done on time and at a reasonable cost. They got the job done on time and at a reasonable cost. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.
My go to place for great service and customer care
I've now had an 2000 new Expedition that went past 300k miles under the care of Mike Flynn before he retired, Took advantage of the US gov't "cash for clunkers" program, turned it in and bought a new 2009 Escape from you that made it to 200k miles under the care of Anthony Romeo. Traded it in and acquired a 2014 used Escape Limited (my current vehicle) and am being cared for by Joe Jerome, Rick Dana, Brandon Piel, and Jerry Gritt - all very helpful and personable guys! Thanks for all you do! Great dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!
Took my car in for maintenance check. Rick was very...
Took my car in for maintenance check. Rick was very friendly, courteous and informative. He explained the work that needed to be done and told me how long it would take. Very happy with my experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.