Reviews
The service writer and tech diagnosed the problem quick...
The service writer and tech diagnosed the problem quick and finished the job ahead of time. Great job. I am very happy with the service dept.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind review. Let us know if we can help with anything else.
Mi Segunda Camioneta y fue La Mejor Experncia Aqui!
El proceso fue muy fácil y todos me trataron con mucha humildad. desde el momento en que entré hasta el momento en que me fui. Alondra es muy amable, me acompañó durante todo el proceso y siempre me hizo saber el siguiente paso del proceso. El hecho de que ofrecen servicio en español es increíble y conveniente. Bryan tambien fue muy amable. le dire a todos mis amigos que vayan a Lou Fusz Ford. Gracias !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Muchas gracias por su negocio y las amables palabras. Te apreciamos mucho. Si necesita algo en el futuro, infórmenos. Gracias de nuevo.
Always a Great Experience
The crew is personable, and I'm always taken care of. They let me know the overall health of my car, and help me prioritize what needs to get done. Service is always prompt, and in the time limit I need it to be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Love the guys here. Don’t remember the name of the...
Love the guys here. Don’t remember the name of the gentleman who worked at the first desk, but he was very considerate and professional. My Lyft driver was contacted and I was at work on time. My car was done in the allotted time and all was well.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.
Joe Jerome was very helpful and professional. He...
Joe Jerome was very helpful and professional. He assisted my husband and I decide what services we needed. From start to finish we had an enjoyable experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. Please come visit us if you need anything else, be it service or sales.
30k Service for Both of Our Vehicles
Brought both cars in for their 30k mile service. Service writer who arranged the appointments over the phone was courteous, cheerful, and efficient. Service Advisor Brandon Piel logged my car in and advised about all recommended procedures for this mileage level. Ronald Matlock performed all the required service on my car. Service Advisor Jerry Gritt logged my wife's car in and advised her about all recommended procedures for this mileage level. Mike Bandera performed all the required service on Spouse's car. Brandon and Jerry were delightful to work with. Messrs. Matlock and Bandera returned our vehicles with not even a smudge (even under the hood). Excellent work by all. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
I have used Lou Fusz Ford for 20 years and I will keep...
I have used Lou Fusz Ford for 20 years and I will keep returning. Great customer service and mechanical service. Job well done everyone. Thanks.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.
Lou Fusz is the best, trust them and would send friends...
Lou Fusz is the best, trust them and would send friends there as well . My Fiat is my favorite car ever and it’s important to maintain it
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.
Excellent service! My car was in and out in under an...
Excellent service! My car was in and out in under an hour. I only had a leaking tire but they were able to get me in without an appointment.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We value your business and look forward to seeing you again soon.
Lou Fusz Service dept always does an excellent job! I...
Lou Fusz Service dept always does an excellent job! I feel confident leaving my vehicle in their hands. Great job as usual. Will return for sure.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate you and look forward to serving you again soon!