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Herb Chambers INFINITI of Westborough

(1,553 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2017 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(1,553 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers INFINITI of Westborough from DealerRater.

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Sami, was the most easy going, mild mannered sales person

Sami, was the most easy going, mild mannered sales person I have every had to deal with. He was very personable, this alone made my buying experience a great one. Thank you Sami!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Perkins, we're delighted to hear that Sami made your experience at Herb Chambers INFINITI of Westborough a great one! Our team strives to provide personable and stress-free service. Enjoy your new vehicle!

I've been using Herb Chambers Infiniti for many years now

I've been using Herb Chambers Infiniti for many years now and their service is top rate! Ferdie is a great service rep and along with Matt they do a fantastic job for me every time. Good Men!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Dave, we're delighted to hear that Ferdie and Matt consistently provide top-notch service for you at Herb Chambers INFINITI of Westborough. Thank you for your continued trust in us!

They are very transparent.

They are very transparent. Showed me a video of my vehicle and what services are recommended.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're glad you appreciated the transparency and the video walkthrough of your vehicle at Herb Chambers INFINITI of Westborough. We look forward to serving you again! Safe travels!

They were pleasant, honest, and did all my paperwork in

They were pleasant, honest, and did all my paperwork in one day! I would use them again. Sami did an excellent job.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a positive experience with Sami and the team at Herb Chambers INFINITI of Westborough! It's great to know everything was handled efficiently. We look forward to assisting you again in the future!

Once again my service appointment was handled with

Once again my service appointment was handled with professionalism and efficiency. The Herb Chambers Infiniti team of Westborough are just the very best. Matt and Ferdy are tremendous in their response and service. Honestly, they are a big reason. I stay with Infiniti and this dealer. They always make our experience comfortable with a real personal touch. I like it!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us! We're delighted to hear that Matt and Ferdy always provide exceptional service for you at Herb Chambers INFINITI of Westborough. See you next time!

He spend extra time last night and today helping me with

He spend extra time last night and today helping me with everything I needed to do for get ready my car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Michael! We appreciate your business and hope you won't hesitate to reach out if there's anything else our Herb Chambers INFINITI of Westborough team can do for you!

Consumer response

Nice servicenon this dealer and I feel confortable with the car I bought, appreciate you’ll.

With a lot of traveling on my end Sami and I were in

With a lot of traveling on my end Sami and I were in contact for a few weeks about selling my vehicle. With me only being in town for a couple days he was able to come to my place with no hesitation for the at home appraisal! He is very well mannered & super knowledgeable which helped me in a lot of ways throughout the process not only with selling my vehicle but with purchasing the next one thank you Sami !!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Neiko! We're delighted to hear that Sami provided such excellent service during your vehicle sale and purchase at Herb Chambers INFINITI of Westborough. Thank you for sharing your experience with us!

The crew here seems to pay attention to detail and I

The crew here seems to pay attention to detail and I always have had a good experience

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for being a Herb Chambers INFINITI of Westborough customer! We appreciate your support and look forward to seeing you next time!

Ferdy and the HC Infiniti of Wboro team always provide 5

Ferdy and the HC Infiniti of Wboro team always provide 5 star service! Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your support! Ferdy & the team look forward to seeing you next time here at Herb Chambers INFINITI of Westborough!

Herb Chambers Infiniti was incredible.

Herb Chambers Infiniti was incredible. The staff were extremely professional throughout the process. I would not buy a car from anyone else.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Keith, we're delighted to hear that our team at Herb Chambers INFINITI of Westborough provided you with such a great experience. Thank you for your trust and support!