Skip to main content

Herb Chambers INFINITI of Westborough

(1,556 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2017 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(1,556 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers INFINITI of Westborough from DealerRater.

Want to share your experience with this dealership?

Write a review

The crew here seems to pay attention to detail and I

The crew here seems to pay attention to detail and I always have had a good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a Herb Chambers INFINITI of Westborough customer! We appreciate your support and look forward to seeing you next time!

Ferdy and the HC Infiniti of Wboro team always provide 5

Ferdy and the HC Infiniti of Wboro team always provide 5 star service! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your support! Ferdy & the team look forward to seeing you next time here at Herb Chambers INFINITI of Westborough!

Herb Chambers Infiniti was incredible.

Herb Chambers Infiniti was incredible. The staff were extremely professional throughout the process. I would not buy a car from anyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Keith, we're delighted to hear that our team at Herb Chambers INFINITI of Westborough provided you with such a great experience. Thank you for your trust and support!

Sami was easy to deal with and I appreciated his hard

Sami was easy to deal with and I appreciated his hard work to complete the sale of the used vehicle in short time. Also appreciate the transparent smart pricing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mark, we're glad to hear that Sami made your experience smooth and efficient at Herb Chambers INFINITI of Westborough. Thank you for acknowledging our transparent pricing!

Excellent customer service, it was an easy transaction.

Excellent customer service, it was an easy transaction. I would recommend Sami and the Herb Chambers Infiniti.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Sami and the team at Herb Chambers INFINITI of Westborough provided excellent service for you. Thank you for recommending us!

Wonderful experience!

Wonderful experience! It may seem weird to rate an oil change as a wonderful experience but it was! This was my first oil change and first return to this dealership since buying my awesome QX60. Staff was friendly and professional. Waiting area was clean comfortable and well stocked. Hot chocolate hit the spot on this chilly day. While waiting the service staff sent me a video of my tires and break pads as they rotated the tires to show the condition. So cool! My car was ready in no time and they even washed it! Love this place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your oil change visit was such a positive experience at Herb Chambers INFINITI of Westborough! It's great to know our team made you feel welcome and comfortable, and we're glad the video update added an extra touch. We appreciate your support and look forward to seeing you again soon!

Samy at Herb Chambers came to my home , appraised my

Samy at Herb Chambers came to my home , appraised my vehicle offered me a fair price the transaction was stress free and they took care of everything. I would definitely recommend Herb Chambers. The other 2 dealerships I dealt with tried to offer me 1/2 of what Herb Chambers offered. Being an older single handicapped woman, need I say anymore. Thank you for the excellent honest service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Samy and the team at Herb Chambers INFINITI of Westborough! We're delighted to hear that we could provide a stress-free transaction and offer a fair price. Your recommendation means a lot, especially given your previous experiences elsewhere. If there's anything else we can do for you, just let us know!

We are very happy overall with our decision to get an

We are very happy overall with our decision to get an infinity Sami was helpful and made everything easy for us We appreciate it very much .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Sami made your experience at Herb Chambers INFINITI of Westborough smooth and enjoyable. Thank you for choosing us, and enjoy your new Infiniti!

Very pleased with all the information they provided .

Very pleased with all the information they provided . Our sales person was Sami Zakhary, He made everything easy for us we are very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Antonio, we're delighted to hear that Sami made your experience at Herb Chambers INFINITI of Westborough a smooth one. Thank you for sharing your positive feedback!

Went in to purchase a vehicle and Sami made the ordeal

Went in to purchase a vehicle and Sami made the ordeal seamless. Great genuine guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jo! Thank you for your kind words! We're thrilled to hear that Sami made your car-buying experience seamless at Herb Chambers INFINITI of Westborough. He truly is a great and genuine guy! Enjoy your vehicle, and let us know if you ever need anything. Safe travels!