Reviews
The service team was extremely helpful with addressing my
The service team was extremely helpful with addressing my visit to the dealer. I highly recommend the service department to get your car fixed right the first time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so grateful for this positive review. Customer satisfaction is our main goal and it pleases us to receive your positive rating. - Herb Chambers INFINITI of Westborough
Low pressure sales team and very pleasant to deal with.
Low pressure sales team and very pleasant to deal with. Made the experience an enjoyable experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for giving us the opportunity to serve you, Joe! We appreciate the kind feedback about your experience and hope to see you again next time here at Herb Chambers INFINITI of Westborough!
Overall really good experience with my tire change and
Overall really good experience with my tire change and resolving the key fobs issue. Nick was great getting me the tire deal. Thanks to him for getting the key programing covered within the warranty. Completed the work on time as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review! We're so happy that Nick provided you with an excellent visit and was able to get your key programmed! -Herb Chambers INFINITI of Westborough
Sami and Ali were amazing.
Sami and Ali were amazing. This is my second vehicle with Herb Chambers of Westborough and I’m sure I’ll be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting Herb Chambers INFINITI of Westborough with your loyal business! We're happy to hear you had a great experience with Sami & Ali during your most recent visit and we look forward to seeing you again next time. Take care!
My car service advisor Nicholas Stukonis was extremely
My car service advisor Nicholas Stukonis was extremely professional and efficient. He informed me of every things that needs to be done, as well as deliver my car to me on time. I truly recommend him strongly and left the place very happy. Thanks Nick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We're happy to hear Nicholas provided you with an excellent experience and we hope our Herb Chambers INFINITI of Westborough team can be of service to you again in the future. Take care!
My service appt was excellent.
My service appt was excellent. Ferdy was an excellent advisor. My vehicle was taken in quickly and was done sooner than I expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing your recent visit with the Herb Chambers INFINITI of Westborough team! We hope we can be of service to you again in the future!
Went to sell my car filled out form online sent me offer
Went to sell my car filled out form online sent me offer for my car . Go to have car checked out . Offered me below book value after he told me we pay the most for cars. After I drove 50 miles to go there. Bunch of lies.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for the feedback. On behalf of our team, I would like to apologize for any frustration or inconvenience this experience may have caused you and encourage you to reach out directly if you'd like to discuss the situation in greater detail. Thanks again, Jason O’Brien - General Manager - jobrien@herbchambers.com
Went to get out of my 2022 Lexus GX460 lease (which they
Went to get out of my 2022 Lexus GX460 lease (which they got me out of) and into a used BMW X5 for the same payment. Staff was super friendly, helpful and made the process of getting a new car EASY!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Julia, thanks for the five stars! We hope to see you back here at Herb Chambers INFINITI of Westborough for all of your future automotive needs!
This is the only place I will buy a car, or get work
This is the only place I will buy a car, or get work done, great prices and the customer service gets an A+.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your support! We appreciate you as a customer and look forward to seeing you next time at Herb Chambers INFINITI of Westborough!
This dealer offers excellent service.
This dealer offers excellent service. Ferddie greeted me promptly and kept me informed. The waiting area and amenities were very nice. Definitely recommend a visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy that our waiting area offered plenty of comfort to you during your wait! Your review has made our day and we hope that you'll come to visit us again next time! Thank you! - Herb Chambers INFINITI of Westborough