Reviews
Excellent service, friendly and helpful, informative and
Excellent service, friendly and helpful, informative and detail oriented. Attentive and always willing to go extra mile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback, Alexander! Our Herb Chambers INFINITI of Westborough team appreciates your support and looks forward to your next visit!
I am very satisfied with the service provided by Ferdy of
I am very satisfied with the service provided by Ferdy of Herb Chambers Infinity of Westborough, Ma. Ferdy kept in regular contact with me during the week my car was in for service and answered all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave Ferdy and the team such a great review! We're glad that your service experience was worthy of a five-star rating and hope that we can see you back for routine maintenance in the future! Thank you! - Herb Chambers INFINITI of Westborough
New to Massachusetts; needed a state inspection and
New to Massachusetts; needed a state inspection and plates attached. Comfy customer lounge. Thanks, Francis, for getting me on the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Welcome to Massachusetts, Kat! We're so glad you came to visit us here at Herb Chambers INFINITI of Westborough and hope Francis & the team can be of service again in the future. Take care!
Very positive experience getting new tires.
Very positive experience getting new tires. Ferdy made sure I got the excellent price I had been quoted over the phone and Francis took care of the service. I always appreciate the clean waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Gene! We're so happy that Ferdy and Francis earned your 5-stars! We look forward to seeing you at your next appointment! -Herb Chambers INFINITI of Westborough
One of the best service experiences I have ever had.
One of the best service experiences I have ever had. Ready with a nice and clean loaner car when we arrived, Francis Coutu kept us informed along the way. Car was ready earlier than originally scheduled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review! We're so happy that Francis earned your 5-stars and provided you with an awesome service appointment! -Herb Chambers INFINITI of Westborough
The dealership is kept in great clean condition.
The dealership is kept in great clean condition. The staff was very friendly and helpful and addressed my issues with ease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review! -Herb Chambers INFINITI of Westborough
Another positive experience.
Another positive experience. Met Fran for first time. He took really good care of us and the vehicle was returned the next day all completed. Fran kept me updated fully. Thanks again Fran.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Frank and the team appreciate your great review! We hope to see you again next time you need anything! Thank you! - Herb Chambers INFINITI of Westborough
Very welcoming.
Very welcoming. Nicholas listened and completed all my need efficiently. Everything was done to my satisfaction. Excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for leaving the Herb Chambers INFINITI of Westborough team such a great review! We'll see you next time!
Thank you for the excellent service Sean Dotts.
Thank you for the excellent service Sean Dotts. I am very happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience working with Sean and the rest of our team at Herb Chambers INFINITI of Westborough!
I bought my car at this facility years ago and always
I bought my car at this facility years ago and always have it serviced there. Just bought new tires and dealt with Ferdy. He was very kind and gave me a little deal. Getting a little deal is what makes me happy and Ferdy made it happen. Because of that little brake, I will continue my service. You need more men like him. Thank you. Richard and Mary
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you trusting our team to provide five-star care for your vehicle, Richard and Mary! We know that Ferdy strives to make every visit great, and we are happy to hear that they succeeded this time! Thank you for being a Herb Chambers INFINITI of Westborough customer!