Reviews
Service staff friendly, knowledgeable and informative.
Service staff friendly, knowledgeable and informative. Service itself was timely and done right. Was a little surprised for the cost of the service that car wasn't vaccummed at all. Minor complaint in the scope of things
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review. We appreciate your feedback and hope we can be of service to you again in the future. Take care!
Sami was great !
Sami was great ! Excellent service snd knowledge He explained the process and was very knowledgeable and efficient
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that the Herb Chambers INFINITI of Westborough team gave you such excellent care! Thank you for rating us five stars!
My service was on time and I was kept up to date as to
My service was on time and I was kept up to date as to what was happening
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your recent service experience! See you next time at Herb Chambers INFINITI of Westborough!
Sami was a pleasure to work with.
Sami was a pleasure to work with. He is very imformative and provided a seamless transaction. I would absolutely work with him again and will refer him to others. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mo, thank you for recommending Sami at Herb Chambers INFINITI of Westborough! We appreciate your kind review and look forward to passing along your kind words to him!
Brought my new 2022 Infiniti QX-60 in for service for the
Brought my new 2022 Infiniti QX-60 in for service for the first time. Having new roof rails installed and because this wasn’t a normal ask I was a little nervous. Results came out perfect and working with Matt was fantastic. He made the process so easy that I will have no problem returning for future service for years to come.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience working with Matt and our team at Herb Chambers INFINITI of Westborough! We're so happy that our team helped you find a new 2022 Infiniti QX-60! We look forward to seeing you next time!
I have been to this dealership once before my recent
I have been to this dealership once before my recent purchase for them. Returned with better financial means and now I have my Infinite. Inviting friendly staff stood out to me and that is what made me come back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy you enjoyed visiting Herb Chambers INFINITI of Westborough! Thank you for rating us five stars!
Service Advisor Ferdy, was professional and prompt.
Service Advisor Ferdy, was professional and prompt. As soon as I pulled into the bay, he met me and reviewed my service needs. He worked with my needs and had the car ready in time for pick up. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rao, thank you for taking the time to share your experience working with Ferdy and the rest of our team at Herb Chambers INFINITI of Westborough! We look forward to working with you again!
Excellent dealership.
Excellent dealership. I have purchased multiple vehicles there over multiple years. Will do so again !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting the Herb Chambers INFINITI of Westborough team with your loyal business! We're grateful for your support and look forward to seeing you next time!
In the 20 years I’ve been going to Herbs Chamber
In the 20 years I’ve been going to Herbs Chamber Infiniti, the current team is the best they ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, thank you so much for the kind review of our team, Randy! We're truly grateful for all of your support over the past 20 years and look forward to seeing you at your next visit! - Herb Chambers INFINITI of Westborough
Had an appointment for an oil change.
Had an appointment for an oil change. Greeted on time. Excellent service . In and out. My car was washed and vacuumed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting us here at Herb Chambers INFINITI of Westborough! We appreciate your wonderful feedback and hope to see you again next time!