Reviews
The service and help was wonderful, they helped me
The service and help was wonderful, they helped me literally beyond my expectations and made sure I left with the car as soon as I chose it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience working with our team! We look forward to seeing you next time! -Herb Chambers INFINITI of Westborough
Service Department- Thumbs UP!
Top notch service everytime with a very pleasant crew of people. The dealership is always clean and presentable with a very professional service department...this what keeps customers as well as myself coming back!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for being a Herb Chambers INFINITI of Westborough customer, Mark! We appreciate your loyal business, as well as your kind comments, and we look forward to seeing you at your next visit. Take care!
Courteous , informative and very professional .
Courteous , informative and very professional . The dealership is immaculate and good selection even in these difficult circumstances.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! See you next time at Herb Chambers INFINITI of Westborough!
Efficient and timely response to my request.
Efficient and timely response to my request. Staff appeared knowledgeable and helpful. No hidden surprise fees.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's so great to hear we've made your visit five-star worthy, Diana! Thank you for being a Herb Chambers INFINITI of Westborough customer!
Relaxed, reliable and quick
Herb Chambers Infiniti of Westborough Service department fit me into their schedule on very short notice. They took care of the work (thankfully relatively minor and still under warranty) quickly and even washed my car. I was very pleased with their seemingly relaxed and effortless approach.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so proud to hear that you had such a great time at Herb Chambers INFINITI of Westborough! Thank you so much for your kind words, it was our pleasure.
Awesome Service Department
This is an outstanding service department. My past few visits have been handled by Ferdy Franco, who has been excellent. I have also dealt with Matt Demers, who always took great care of me. I have never had an issue with this service department. 5 Stars out of 5
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob, we are so happy to hear that Ferdy and Matt could make your time at Herb Chambers INFINITI of Westborough a 5 star experience!
Ferdy is the BEST person, knowledgeable and understands
Ferdy is the BEST person, knowledgeable and understands customers view and provides best service. I’m very happy with his service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It means so much to hear that Ferdy and the team gave you five-star care! Thank you for being a Herb Chambers INFINITI of Westborough customer!
I appreciate the friendly staff at my Herb Chambers
I appreciate the friendly staff at my Herb Chambers dealer. They always are eager to be of help and the warm smiling faces make working with them a pleasure. But most important to me is that I can feel comfortable in knotthey are honest and trustworthy anoyany repairs that are being performed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for rating us five stars, Maggie! We appreciate you coming to Herb Chambers INFINITI of Westborough!
Service is excellent.
Service is excellent. Timely. Thorough review of vehicle. Helpful. Friendly. Courteous. Went above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! It was a pleasure having you visit us here at Herb Chambers INFINITI of Westborough and we hope we have the opportunity to serve you again in the future!
The work is always great, no problems, and the reps are
The work is always great, no problems, and the reps are polite and friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We're honored to have you as a Herb Chambers INFINITI of Westborough customer and look forward to your next visit!