Skip to main content

Herb Chambers INFINITI of Westborough

(1,559 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2017 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(1,559 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers INFINITI of Westborough from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience at Herb Chambers Infinity of Westboro

Great experience at Herb Chambers Infinity of Westboro yesterday. Work was done quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy, Thautala! Thank you for being a Herb Chambers INFINITI of Westborough customer!

Very clean and large dealership with friendly staff.

Very clean and large dealership with friendly staff. Everyone worked together to help me leave satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! It means a lot to hear that you're satisfied and we hope to see you again next time here at Herb Chambers INFINITI of Westborough!

Great experience!

Sami was excellent to work with. He is professional and honest. We enjoyed our experience and it did not take all day! Eric in financing was also professional and worked with our budget. Overall great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sami and Eric take a lot of pride in their customer service, and we're glad to hear they could make this a great experience! Thank you for choosing Herb Chambers INFINITI of Westborough, Sarah!

Excellent service experience. Communication was great as...

Excellent service experience. Communication was great as well. I will continue coming back to this amazing dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the opportunity to earn your business! We appreciate your wonderful feedback and look forward to your next visit with us here at Herb Chambers INFINITI of Westborough!

Consumer response

Great care and customer service

Nice Coustomer service keep it up and nice job also they...

Nice Coustomer service keep it up and nice job also they return my car clean and car wash too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending our services at Herb Chambers INFINITI of Westborough! We hope future customers see your review!

The best dealership to buy a car and best sales people....

The best dealership to buy a car and best sales people. Very excited with my buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Until then, take care and enjoy your new vehicle! - The Herb Chambers INFINITI of Westborough Team

Fanrastick and excellent and timely amazingly great and...

Fanrastick and excellent and timely amazingly great and good so happy to have gone there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind comments, Paul! We look forward to seeing you next time at Herb Chambers INFINITI of Westborough!

I’ve been a customer of Herb Chambers Infiniti since...

I’ve been a customer of Herb Chambers Infiniti since 2003, and never think to shop anywhere else. In today’s world where cars are scarce and more expensive, Herb Chambers Infiniti found both the model and color that I wanted and had the car ready for me in just a few days. I can’t speak more highly of the people in Sales, Finance and Management who made the process quick and easy from A-Z. Thank you, Herb Chambers Infiniti for another great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Melissa, thank you for taking the time to share your review! We're so lucky to have you a part of the Herb Chambers INFINITI of Westborough for the past 19 years. We appreciate your business, and look forward to seeing you next time!

Matt is nice but not an expert in the car. I’d rather...

Matt is nice but not an expert in the car. I’d rather talk directly with the mechanic than having an intermediary. We had no problem with our car, and service didn’t take long at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, John. We appreciate the feedback and hope we can be of service to you again in the future!

I’ve used Herb Chambers Infinity for sales and service...

I’ve used Herb Chambers Infinity for sales and service for the past 10 years. Both my cars have been reliable and when needed service the team had always been professional and reasonably priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyal business, Robert! We're truly grateful for all of your support over the past 10 years and look forward to seeing you at your next visit. Take care and thanks again, from all of us here at Herb Chambers INFINITI of Westborough!