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Herb Chambers INFINITI of Westborough

(1,594 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2017 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(1,594 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers INFINITI of Westborough from DealerRater.

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My 5 Star experience began with Kim and ended with...

My 5 Star experience began with Kim and ended with Travis. Totally upfront, honest pricing. Car was ready when I arrived and I left about an hour later with my new car. Absolutely fantastic experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My “New” used Mercedes!!

During this crisis, the wonderful staff assisted me in purchasing my dream car... Kimberly started the purchase process... Travis completed it.. even doing a FaceTime and delivery!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast, friendly

My wife's car had a recall. I was called when the part arrived, an appointment was set and a loaner was offered. Great Service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I recently purchased a certified Infiniti Q50 here from...

I recently purchased a certified Infiniti Q50 here from Anthony Latino! I couldn’t have asked for a better experience! He was incredibly accommodating during these uncertain times and even delivered the vehicle to my home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2017 QX50 purchase

We worked with Henry Rodriquez on our recent purchase. He was courteous, professional, and very easy to work with. This our 2nd purchase with Herb Chambers Infiniti, and we will definitely buy from them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very easy to work with from the time we walked in to the...

Very easy to work with from the time we walked in to the time we drove away with my new car. Very pleased with Herb Chambers Infinity and the staff..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought my car about a year ago,at Herb Chambers...

I bought my car about a year ago,at Herb Chambers Infiniti (westborough ma). My experience there hasn't been the best. However, I will say this: whenever I've had the pleasure of dealing with Ms Bethany Turgeon, the service has been TOP NOTCH! Ms Turgeon is always VERY ATTENTIVE to my needs/concerns. She always goes the extra mile to provide the UPMOST customer service! Herb Chambers Infiniti of westborough should be proud of the effort this young lady puts in to represent this dealership. Thank you Ms. Bethany Turgeon for all you have done for me. You're The best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

no hassle sale

I recently purchased a Infinity at Herb Chambers of Westboro. The salesperson was Anthony Latino. He was very professional and knowledgeable. He answered every question I had. He was not hovering over me as some salesmen do. He brought a vehicle out to my house so I could test drive it. He went the extra step throughout the whole process. After the sale he called numerous times to make sure everything was alright and that I was happy with my purchase and if I had any question about the car. You know how complicated the technology is these days. He was great. I would highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

As I am an individual that works in the automotive...

As I am an individual that works in the automotive industry, I do have high expectations, when it comes time for me to purchase a car. The crew at infinity of Westboro made that possible. Thank you Anthony Latino for being an honest and time taking salesperson. Your pressure free approach made my wife and I feel very comfortable and satisfied with every aspect of our Infinity purchase. Also thanks to all the managers with Kyle in particular. Being aware of all the intricacies of the business, I can confidently say that anyone who purchases an Infinity from Herb Chambers Westboro and Anthony Latino in particular, will be very glad they did. Great job overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing experience

I had a pleasant car buying experience at Herb Chamber. Gary was very helpful, pleasant, knowledgeable and most professional. Gary is amazing!!!!’ I would recommend him over and over to anyone! Always a smile on his face and I really appreciate his extra effort and to thank him for going the extra mile going the extra mile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.