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Vernon Auto Group

(6,742 reviews)
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Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 39 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Reviews

(6,742 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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We had a great experience st Vernon Auto.

We had a great experience st Vernon Auto. Steve Ybarra was very helpful and professional in assisting us with the purchase of our vehicle.

Rating breakdown (out of 5):
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  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are so pleased to hear about your experience with us!

Buying a pickup was a no hassle, pleasant process!

Buying a pickup was a no hassle, pleasant process! Will return here next vehicle purchase.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! Welcome to the Vernon Auto Group Family!

Found the purchase experience to be better than previous

Found the purchase experience to be better than previous “traditional” car buying. The Vernon Auto Group has continually improved their approach to selling and followup after the sale.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are so glad our approach worked for you and your car buying needs! We look forward to your continued business!

Friendly, honest and easy to work with.

Friendly, honest and easy to work with. Fair trade value offered and they met me halfway on a long distance delivery at no charge. Not sure when I'll need to buy the next vehicle, but will keep them in mind for sure.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are so pleased to hear about your experience and can't wait for the next!

Rodney was great and very helpful.

Rodney was great and very helpful. Would recommend him to anyone. He was very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review Ms. Wheeler!

I had been looking for a specific car for months and had

I had been looking for a specific car for months and had experienced some shady practices from other dealerships but Derek and all of the Vernon staff that I worked with made my car buying experience smooth, easy and most of all put me at ease through the whole transaction. Everyone was up front, honest, and caring. Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! Your words are very kind! We pride ourselves in being up front with the whole process of buying your new car!

Taylor and Rodney did an excellent job on our

Taylor and Rodney did an excellent job on our transaction. Very professional, with the knowledge needed to answer my questions. Fast friendly service without me having to drive to Vernon to complete my purchase. I will definitely be using Vernon Auto Group for any future purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Taylor and Rodney did an excellent job on our transaction. Very professional, with the knowledge needed to answer my questions. Fast friendly service without me having to drive to Vernon to complete my purchase. I will definitely be using Vernon Auto Group for any future purchase.

Simple to deal with the online purchase.

Simple to deal with the online purchase. Straight forward and easy to deal with. Will recommend to anyone that might be looking for a vehicle

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Top tier service from Derek and everyone Vernon Auto

Top tier service from Derek and everyone Vernon Auto Group. Will definitely return for business and recommend to all of my friends and acquaintances. Best dealership experience I’ve had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review Noe! We are honored to have your endorsement with your family and friends! Thank you for choosing Vernon Auto Group for your vehicle needs!

Derek is first class.

Derek is first class. I recently purchased a truck from Derek at Vernon Auto Group. The process was smooth, and Derek was always available, informative, and made sure everything was ready for me to take possession of the truck. The entire experience was fantastic, and I was treated with the utmost respect. I highly recommend Vernon Auto Group for their excellent service and seamless car buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are pleased to have offered such amazing service! Thank you for choosing Vernon Auto Group for your vehicle needs!