Reviews
This is our second purchase from Rodney.
This is our second purchase from Rodney. He makes the buying process extremely easy and treats you like family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are so glad to have earned your business!
Amazing customer service!
Amazing customer service! Experience was outstanding. They make everything super easy and not stressful at all. Will definitely buy my next truck / car with them! Thanks Derek and Chris for helping with the process!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are so pleased the ease of the transaction was smooth! Welcome to the Vernon Auto Group family!
Great team!
Great team! Super helpful and they worked around my work schedule. I was busy doing a job and meanwhile also buying my new car. They worked around everything and even delivered the vehicle to me. Will shop with them again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We look forward to serving you in the future!
I have bought many cars in my day and buying my Ram from
I have bought many cars in my day and buying my Ram from Deiter was about as easy as i have seen. Reminded me of the days when things were easier. Kind of reminded me of buying from Robby Eads back in the day. From the time that I first walked in all the way thru signing the paper work just awesome. Highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review Roger! We are thankful you gave us the opportunity to earn your business!
Deiter was absolutely awesome!
Deiter was absolutely awesome!! I STRONGLY recommend checking out Vernon Auto Group, and ask for Deiter. He was extremely honest with all of your questions and concerns. He genuinely got to know you and helped you find the car that was best for you, and made sure all of your questions are answered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review Matthew!!! We are so grateful that Deiter was able to help you find your perfect vehicle! We look forward to serving you again!
I knew what I was looking for but apparently, it was a
I knew what I was looking for but apparently, it was a unicorn. Deiter, from Vernon Auto Group, went above and beyond to make sure he found what I wanted and made the whole transaction so easy!!!!! Thank you, Deiter!!!!!! I LOVE my new truck!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review Ms. Forsythe! We are in the business of finding great vehicles for our customers and even better when we can find "unicorns" for our customers! I am so glad Deiter was able to find yours and secure it for you!
Deiter found my unicorn!
I knew what I was looking for but apparently, it was a unicorn. Deiter, from Vernon Auto Group, went above and beyond to make sure he found what I wanted and made the whole transaction so easy!!!!! Thank you, Deiter!!!!!! I LOVE my new truck!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review Ms. Forsythe!
Horrible dealership
Was very interested in a pickup, i live in another state. I sent pictures of my trade,they gave me a price. I thought it was a little low asked if they could get more for my pickup. This is on a saturday, called back Monday morning they told me we sold it. So basically you either take what they give you or you can leave. I have never had a dealership sell a pickup out from underneath me once we where in negotiations.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am so sorry that you feel that way, however, we do not sale trucks from under our customers who have paid deposits on the vehicles. You were offered the opportunity to place a deposit to hold the vehicle in the initial email that was sent to you on October 21st. As stated in that email, without that deposit the vehicle is still available for any of the other sales men here to sell the vehicle to their customers who are ready to purchase. Being in negotiations over a vehicle does not secure a vehicle unfortunately. We wish you the best of luck in your car purchase endeavor. Have a wonderful day!
Derek provided A++ service.
Derek provided A++ service. Very professional, friendly, and efficient. Him and his team made the car buying experience stress free and quick. He made this the easiest quickest car buying experience we’ve ever had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review Ms. Lazcon! We are so glad to hear that the process was smooth for you and Derek!
Very professional at Vernon auto group.
Very professional at Vernon auto group. I would for sure recommend anyone in the market to use this dealership. Derek is very easy to work with and explains everything you need to know about buying a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review Mr. Zuniga! Thank you for recommending Derek! He is a top notch salesman, that's for sure!