Vernon Auto Group

Extremely helpful and knowledgeable sales team; great experience overall. The only issue was the final signing of the transaction took over 2 hours of waiting on one person. The location was very busy that day, however the final signing was brought out by the salesman I had been dealing with (so the 2+ hr wait could have been avoided entirely). Other than that, absolutely no complaints. Staff and sales people were more than accommodating and kind. Great buying experience overall.

Our product specialist was excellent in every way. Whenever we buy another vehicle we will go back hopefully we will have the same product specialist. We will highly recommend him and Vernon Auto Group to our friends. In 45 years of buying cars and trucks this was the best sales experience we have ever had.

Thanks for taking care of our family!! I will be back on my next purchase that may come in the future. The staff is very friendly. And the selection of vehicles are ready to view. Very great experience. Thanks again.!

Lesley is the man you need to see when purchasing a vehicle from Vernon Auto Group. He made the process exceptionally easy and convenient. Everything was ready to go as soon as I arrived at the dealership and the BMW M5 for purchase was immaculate. The other sales staff were very friendly and attentive as well. I highly recommend coming here and making a deal with Lesley. Thanks Again!!

We are very satisfied with our sales man Randall winship. He was excellent and very nice in showing and selling us the truck. If ever we need another vehicle I would recommend Randall winship.

Prepare to feel like a number if you shop here. They deal in volume, and it shows. There is NO negotiation. I mean NONE. Couldn't even get a fluid change out of them. I was basically told, "If you don't pay this price, someone else will...and soon." The two showrooms look like a Pakistani call center. It's all desks, computers, and phones. No cars in the "showroom." My main issue with my purchase was in getting my refundable deposit back. It took almost two weeks of hounding them after the purchase to get a measly (to them) $500 put back in my account. It should have been done the second my bank transferred the money to them the day of purchase. Instead, I was told it had to wait until "the paperwork was complete." A week after recieving my plates in the mail (paperwork definitely complete at that point) I was still on the phone trying to get my deposit back. Unacceptable. I decided to take a shot on these guys mainly due to the glowing feedback they seem to get everywhere. This goes to show that, as with anything in life, your mileage my vary. Yes, I got a good price on my purchase. There's no denying that. But the overall experience was so frustrating, annoying, and impersonal that I can't really recommend buying there unless the deal is so screaming good that you're willing to feel like cattle being run through a chute.

Super transaction. Most everything was done via email as we live 60 miles away but it went very smooth. Adrian went above and beyond to close the deal and Amber was super with additional info. I am extremely pleased with the car buying experience at Vernon Auto. Keep up the good work.

Best purchase experience I've ever had and I've bought 15+ trucks. Jr Cavillio is the consummate professional. Kudos to ALL involved. Thanks all.

We recently purchased a new Dodge Durango from Vernon Auto Group. We will most definitely recommend them and we will also go back for any future purchases. Associates were awesome and they offered straight up great deals and offered top dollar for our trade-in. Never felt better walking away with a new car deal.

I've purchased over 15 trucks and this was the most professional and satisfying purchase yet. Hats off to Junior Calvillo who restored my respect in truck salesmen. He was the consummate professional, no pressure, and was genuinely engaged in what I was looking for. The pricing was outstanding as we cut to the chase real quick. What a pleasure it was to deal with the whole Vernon Auto Group team. Again it was hands down the most hassle free truck purchase I've ever made. They have my full endorsement .