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Vernon Auto Group

(6,739 reviews)
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Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 39 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Reviews

(6,739 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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I have to rate the dealership very high mainly because of...

I have to rate the dealership very high mainly because of the professionalism of the people I dealt with. Deiter Brannon was able to make a deal a lot better than my local dealerships. It was more than worth my while. This is the second purchase for me from Vernon Auto Group in the last 60 days and I see no reason not to make my next purchase there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the awesome review! It was great working with you.

I ordered this truck a few months back from Adrian. I...

I ordered this truck a few months back from Adrian. I have a very hectic schedule and Adrian went out of his way to meet up here on a Sunday. That's dedication there! I'm loving my new GMC Sierra and have been getting compliments left and right. I know where to purchase my vehicles from here on out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the generous reviews! It was great doing business with you.

Overall best car buying experience!! Reasonable pricing...

Overall best car buying experience!! Reasonable pricing and straight forward. I worked with Chase and he made the experience even easier. He had everything was ready upon my arrival. I recommend Vernon Auto Group to all. Well done!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the awesome review! It was great working with you.

Adrian Chenault was informative, knowledgeable, friendly...

Adrian Chenault was informative, knowledgeable, friendly and extremely responsive to questions and requests. Greatly appreciated upfront pricing and delivery on advertised discounts like GM loyalty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the generous review! It was great doing business with you.

New F250 King Ranch Owner

The most hassle free car buying experience of my life!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the awesome review! It was great working with you.

Chase, and all the other employees at Vernon Auto, were7...

Chase, and all the other employees at Vernon Auto, were7 just wonderful and pleasant to deal with, and the Ford F350 I purchased is exactly what I've been looking for over the last few months.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the awesome review! It was great working with you.

Adrian was a great guy to work with. He went out of his...

Adrian was a great guy to work with. He went out of his way to meet me at the dealership on a Sunday to ensure I could take my new truck home. Service was Excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the generous reviews! It was great doing business with you.

It was a great experience. I will come back when I...

It was a great experience. I will come back when I purchase another vehicle. It was quick and easy. I was able to set everything up and then come in real quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the awesome review! It was great working with you.

Wonderful experience. Was treated like my business was...

Wonderful experience. Was treated like my business was important to the sales team. Was pleased to have been able to fly in and be picked up at airport and taken to dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the awesome review! It was great working with you.

Amazing dealership, Amazing people

People there were great. Had a minor issue and it was handled by a young woman Ashely. Simple amazing. She'll be running that place before long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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