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Vernon Auto Group

(6,740 reviews)
Visit Vernon Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 39 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Reviews

(6,740 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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Great service! Both guys were polite and knowledgeable....

Great service! Both guys were polite and knowledgeable. They were patient as we took our time to consider which car we wanted. We will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the generous reviews! It was great doing business with you.

The best experience I've ever had in purchasing a...

The best experience I've ever had in purchasing a truck. I will defiantly recommend Vernon Auto Group. I personally will never buy a vehicle from anywhere but Vernon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the generous reviews! It was great doing business with you.

Great service, worked wit me through the whole process...

Great service, worked wit me through the whole process with me being from west Texas.will recommend to anyone I know wanting to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We enjoyed having the pleasure to do business with you. Thanks for the opportunity!

Was looking for a used truck and was fortunate enough to...

Was looking for a used truck and was fortunate enough to get Deiter Brannon as my salesperson. He was helpful, polite and guided me through the purchase process to the point that buying a vehicle was actually a pleasant experience. Would recommend him and Vernon Auto Group to anyone at anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the generous reviews! It was great doing business with you.

We are very happy with the service and support we...

We are very happy with the service and support we received with the Vernon Auto Group. We will certainly do business again with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the generous reviews! It was great doing business with you.

Quick sale process and friendly staff. The dealership was...

Quick sale process and friendly staff. The dealership was flexible enough to work out a transport of the new vehicle as well as pick up my trade in. The sales process was handled via telephone and emails mainly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We enjoyed having the pleasure to do business with you. Thanks for the opportunity!

Excellent experience

We are very happy with the service and support we received with the Vernon Auto Group. We will certainly do business again with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the generous reviews! It was great doing business with you.

Terry Rutherford, Vernon Auto Group, Vernon, Tx

An efficient, friendly, and simple process for purchasing new vehicles. Trade-in value was only average; not allowing premium for many extras on vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We enjoyed having the pleasure to do business with you. Thanks for the opportunity!

I had a wonderful experience at Vernon auto group. I was...

I had a wonderful experience at Vernon auto group. I was really upset about a previous experience with another dealership and Nick Ware went above and beyond. He listened to my needs on exactly what I wanted and he was able to answer any questions I had. I financed my new vehicle through my personal credit union, and Nick's communication with them was extremely professional and expeditious. I would definitely recommend Vernon Auto Group to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the generous reviews! It was great doing business with you.

Vernon auto group was a true pleasure to work with. They...

Vernon auto group was a true pleasure to work with. They treated me fairly, and professionally. I would highly recommend anyone to purchase their next vehicle from them. Thanks Vernon auto group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We enjoyed having the pleasure to do business with you. Thanks for the opportunity!