Vernon Auto Group

I was satified in buying my vehicle at Vernon Auto. After a couple if minor glitches, representatives got right on it to take care of them and make it right. I will definitely refer a friend to Vernon Auto Group.

I found the vehicle which we eventually purchased on AutoTrader; I also viewed it on Vernon Auto Group's website. I called and spoke with Steve Ybarra a few times and he was quick to return my calls and eager to answer my questions. He also was forthcoming about a small scratch on the vehicle which was not visible in the photos online--he even emailed me pictures with a dime for comparison. We set up a time for my husband and I to drive the 3 hours to Vernon to look at the car with the intent to purchase it if all was as represented. My only complaint was that, though we set up a time to view the car, once we arrived at the dealership, it was nearly 30-45 minutes before we actually had ay contact with Steve. Thankfully a different employee found the keys for us and went with us to test drive the car; a different employee walked us through the paperwork to purchase the car; still a different employee answered vehicle-specific questions for us. The problem was that Steve, proclaimed as their best salesman, was overbooked with three customers, including us, all there at the same time. We actually spent probably 10 minutes total of the hour and half in the Vernon dealership speaking with Steve. So, make sure that you reserve your time with him well ahead, because he is worth it--he is knowledgeable and very willing to help. After we left with our "new-to-us" car, he even mailed us an owner's manual, as we found out after we left the dealership that the copy for our car was missing. I do recommend Vernon Auto Group, as they have very good prices, and a knowledgeable team.

Thanks to all the Guys at the dealership for the amazing transaction. This is not your average car lot.. Everyone absolutely goes out of their way to ensure you get the best deal. Also the customer service just begins with the sale. I have purchased several vehicles from them and they ALWAYS treat me like I'm the only person there.. They pay full attention to your needs and cone thru every time...Thanks Deiter, Chris, and Dan..

I found the website at vernonautogroup very helpful it was well laid out and easy to up. I felt the photos of the vehicle I purchased presented a fairly decent job of presenting the vehicle accurately. I bought the vehicle site unseen and when I actually took possesion of the vehicle there were no suprises. My sales rep Steve Ybarra was very polite and extremely helful in getting me the financing I needed and getting the vehicle purchased. Thanks, James N. Wilson

These folks are great! They answered all questions with honesty, and helped in every aspect from start to finish. They will be my first choice for my next vehicle.

Awsome experiance, best I have had purchasing a truck, detailed explanations oneverything, pretty well everything done by phone or internet, price and quality the BEST!!

These folks are great! They answered all questions with honesty, and helped in every aspect from start to finish. They will be my first choice for the next vehicle I purchase.

Great dealership, Steve made my first car buying experience a smooth process. Vernon Auto Group looks out for the customer first. Thank you Vernon for being honest and so helpful.

Awsome experiance, best I have had purchasing a truck, detailed explanations oneverything, pretty well everything done by phone or internet, price and quality the BEST!!

great folks to do business with,,no presssure,,checked on me after sale,,very straight forward about a used vehicle