Reviews
Write a reviewgreat service
had a very nice time got the truck I wanted for the price I wanted. gave me the best price for my trade. excellent job done by all. very nice truck we like it a lot thanks to all of you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great friendly faces
Everyone very friendly and helpful. They were very accommodating with our two year old twin granddaughters and five year old granddaughter who were with us when purchasing the truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service, Friendly, Helpful Personnel!
Bergstrom Jeep in Kaukauna is a very professional and personable dealership. I was in and out very quickly. The service department personnel were very attentive to my needs, very fast and efficient.. I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Everyone I made contact with at Bergstrom really tried to assist me- service manager (Chris Brandt), dealership manager (Tom Schmidt), sales person (Tom Gault) and Aaron Mendoza (finance manager). Probably the first time I really felt I could trust what I was hearing. Superb customer service from the beginning to the end.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful and knowledgable Sales people
Wendi is a great person. She followed up with me a month after I bought the van to make sure all is right and I am a satisfied customer. That made my experience great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service every time I come in!
I was working with Rick and he did a really good job or coordinating everything. Also I really like having a cookie when I come in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
BEst service around.
AS always, your service dept staff was fair and honest in handling the trials and tribulations of maintaining a 2001 Jeep for my college based son. I can not ask for a better maintainer for my vehicle. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent customer serice
Wendy was awesome to work with. We found the vehicle we liked, received a fair price on our trade, and have no complaints! It was an easy & enjoyable experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service the way I like it.
Service is always professional and timely. You let me know about real issues as opposed to making me feel like you're pushing me into additional service every time I come in.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback Mark!
Always great service.
Aside from the technician scraping my vehicle right side doors and handles while moving it my experience there is always excellent. We return the car tomorrow for paint repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase