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Bergstrom of Kaukauna

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (94 reviews)
Visit Bergstrom of Kaukauna
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 503-0085 (888) 503-0085
Used (888) 258-8114 (888) 258-8114
Service (920) 243-4752 (920) 243-4752

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great service

had a very nice time got the truck I wanted for the price I wanted. gave me the best price for my trade. excellent job done by all. very nice truck we like it a lot thanks to all of you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great friendly faces

Everyone very friendly and helpful. They were very accommodating with our two year old twin granddaughters and five year old granddaughter who were with us when purchasing the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service, Friendly, Helpful Personnel!

Bergstrom Jeep in Kaukauna is a very professional and personable dealership. I was in and out very quickly. The service department personnel were very attentive to my needs, very fast and efficient.. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Everyone I made contact with at Bergstrom really tried to assist me- service manager (Chris Brandt), dealership manager (Tom Schmidt), sales person (Tom Gault) and Aaron Mendoza (finance manager). Probably the first time I really felt I could trust what I was hearing. Superb customer service from the beginning to the end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful and knowledgable Sales people

Wendi is a great person. She followed up with me a month after I bought the van to make sure all is right and I am a satisfied customer. That made my experience great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service every time I come in!

I was working with Rick and he did a really good job or coordinating everything. Also I really like having a cookie when I come in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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BEst service around.

AS always, your service dept staff was fair and honest in handling the trials and tribulations of maintaining a 2001 Jeep for my college based son. I can not ask for a better maintainer for my vehicle. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent customer serice

Wendy was awesome to work with. We found the vehicle we liked, received a fair price on our trade, and have no complaints! It was an easy & enjoyable experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service the way I like it.

Service is always professional and timely. You let me know about real issues as opposed to making me feel like you're pushing me into additional service every time I come in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback Mark!

Always great service.

Aside from the technician scraping my vehicle right side doors and handles while moving it my experience there is always excellent. We return the car tomorrow for paint repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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